Staff
Management
Brandon Hines
General Sales Manager
Jessica Deedon
Finance Manager
Eric Diaz
General Manager
Rachel Cutler
Service Manager
Zeon Horsford
Sales Manager
Anthony Canada
Internet Manager
Keith Davis
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jim Pompei
Product Specialist
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Aug 11, 2026
We are multi-repeat customers.
We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 30, 2026
Jim was very helpful great service he made the process
Jim was very helpful great service he made the process easy and explained everything well
Brandon Hines
General Sales Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jonathan Roath
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 10, 2026
During my oil change service, I was updated on the
During my oil change service, I was updated on the progress of my car, shown video, and was told of other issues that needed to be fixed. I was able to get everything ordered and fixed by the next day. The communication and response was great. I was also able to get a service car so they could keep my car to fix all the repairs.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 15, 2026
He is customer focused with a heart which is hard to find
He is customer focused with a heart which is hard to find in the car business.
Navaraj Sankar
Product Specialist - நான் தமிழ் பேசுகிறேன்
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Aug 11, 2026
My experience walking into Acura of Berlin was positive
My experience walking into Acura of Berlin was positive from the get go. Raj (Navaraj Sankar) greeted us and was very helpful in showing us and narrowing down what could be the right fit for us. He was very knowledgeable and the right combination of not pushy, but invested in the process. The test drive was great and I left really considering it, but needed to process it. I left with a very good feeling. Overall, it was such a positive experience, and I believe Raj was instrumental in my pulling the trigger and going with Acura.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
Great experience!
Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied!
Matthew Roy
Cashier/Appointment Coordinator
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
May 06, 2026
I'd like to say the staff that took care of us for the
I'd like to say the staff that took care of us for the acura were extremely helpful and regardless it was an insurance issue they made sure i was able to pick up my car.
Kevin Garcia
Product Specialist - Yo hablo español
Aug 03, 2026
Thank you Kevin for being so professional in your work,
Thank you Kevin for being so professional in your work, Kevin is excellent in what he does, and explains every detail perfectly 10/10⭐️⭐️⭐️⭐️⭐️
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Kevin was fantastic in assisting us in picking up my
Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase.
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Brian Roush
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
Jul 06, 2026
Always treated professionally and service done in timely
Always treated professionally and service done in timely manner. Staff members are always friendly and helpful. Very clean dealership!
Jessica Deedon
Finance Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Eric Diaz
General Manager
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Apr 06, 2026
I’ve now purchased multiple vehicles from Jim at Acura of
I’ve now purchased multiple vehicles from Jim at Acura of Berlin. Each experience has been consistently positive. The team is always professional, honest and easy to work with they make the process smooth and stress-free. I highly recommend working with Jim and the team in Berlin for your next vehicle.
Oct 09, 2025
Efficient entry and advisory desk, knowledgeable staff,
Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals.
Jennifer Ledwith
Product Specialist
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Jul 22, 2026
Jennifer was a pleasure to work with.
Jennifer was a pleasure to work with. She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my RDX Advanced. I would highly recommend working with her when searching for and buying an Acura.
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Anaia Oquendo
Parts Advisor
Jul 04, 2026
My experience with Acura Of Berlin was excellent.
My experience with Acura Of Berlin was excellent. Rob Moffa was excellent. The service was excellent!
Jul 01, 2026
All service technicians were polite, professional and
All service technicians were polite, professional and very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin.
Jun 29, 2026
The service department was excellent.
The service department was excellent. The sales department was a bit aggressive. The service department was excellent. The sales department was a bit aggressive with Cohen continuing their outreach via texting my phone.
Jun 27, 2026
Very fast service , attentive staff good reminders
Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room
Jun 25, 2026
Sucks sold me a car with cupped tires when I was told
Sucks sold me a car with cupped tires when I was told they were newm
Rachel Cutler
Service Manager
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Mar 07, 2026
Service was good and have no complaints.
Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you
Dec 05, 2025
Excellent service, taking well car for customers needs.
Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained.
Dec 04, 2025
Easy to make convenient appointment for recall work.
Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take
Sep 22, 2025
Very nice and friendly people, easy to talk to, even gave
Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car
Zeon Horsford
Sales Manager
Aug 07, 2026
Good experience with nice people We had a great
Good experience with nice people We had a great experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Jun 22, 2026
Everyone was very helpful and supportive of every
Everyone was very helpful and supportive of every decision I made. Thank you for great service!
Anthony Canada
Internet Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Jul 13, 2026
My experience with Acura of Berlin was amazing.
My experience with Acura of Berlin was amazing. Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were the same.. I emailed 4 other Acura dealerships in Connecticut and one in Rhode Island for a straightforward out the door price and Anthony got back to me immediately with exactly what I was looking for. 4 of the other dealerships never sent me a quote and the 1 that did wasn’t actually honest. If you’re looking to buy an Acura and your skeptic of dealerships the way I was. Give these guys a call. They’ll take good care of you. Thank you again guys and I’m loving my new Acura Integra,
Jun 28, 2026
My wife and I haven’t bought a new car in over 20years.
My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience.
Jun 24, 2026
I loved working with Jim and Brandon and Anthony!
I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!!
Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Alan Stein
Parts Manager
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
Sales
Jim Pompei
Product Specialist
Navaraj Sankar
Product Specialist - நான் தமிழ் பேசுகிறேன்
Kevin Garcia
Product Specialist - Yo hablo español
Jennifer Ledwith
Product Specialist
Gage Heiss
Merchandiser
Keith Davis
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jim Pompei
Product Specialist
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Aug 11, 2026
We are multi-repeat customers.
We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 30, 2026
Jim was very helpful great service he made the process
Jim was very helpful great service he made the process easy and explained everything well
Brandon Hines
General Sales Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jonathan Roath
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 10, 2026
During my oil change service, I was updated on the
During my oil change service, I was updated on the progress of my car, shown video, and was told of other issues that needed to be fixed. I was able to get everything ordered and fixed by the next day. The communication and response was great. I was also able to get a service car so they could keep my car to fix all the repairs.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 15, 2026
He is customer focused with a heart which is hard to find
He is customer focused with a heart which is hard to find in the car business.
Navaraj Sankar
Product Specialist - நான் தமிழ் பேசுகிறேன்
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Aug 11, 2026
My experience walking into Acura of Berlin was positive
My experience walking into Acura of Berlin was positive from the get go. Raj (Navaraj Sankar) greeted us and was very helpful in showing us and narrowing down what could be the right fit for us. He was very knowledgeable and the right combination of not pushy, but invested in the process. The test drive was great and I left really considering it, but needed to process it. I left with a very good feeling. Overall, it was such a positive experience, and I believe Raj was instrumental in my pulling the trigger and going with Acura.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
Great experience!
Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied!
Matthew Roy
Cashier/Appointment Coordinator
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
May 06, 2026
I'd like to say the staff that took care of us for the
I'd like to say the staff that took care of us for the acura were extremely helpful and regardless it was an insurance issue they made sure i was able to pick up my car.
Kevin Garcia
Product Specialist - Yo hablo español
Aug 03, 2026
Thank you Kevin for being so professional in your work,
Thank you Kevin for being so professional in your work, Kevin is excellent in what he does, and explains every detail perfectly 10/10⭐️⭐️⭐️⭐️⭐️
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Kevin was fantastic in assisting us in picking up my
Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase.
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Brian Roush
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
Jul 06, 2026
Always treated professionally and service done in timely
Always treated professionally and service done in timely manner. Staff members are always friendly and helpful. Very clean dealership!
Jessica Deedon
Finance Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Eric Diaz
General Manager
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Apr 06, 2026
I’ve now purchased multiple vehicles from Jim at Acura of
I’ve now purchased multiple vehicles from Jim at Acura of Berlin. Each experience has been consistently positive. The team is always professional, honest and easy to work with they make the process smooth and stress-free. I highly recommend working with Jim and the team in Berlin for your next vehicle.
Oct 09, 2025
Efficient entry and advisory desk, knowledgeable staff,
Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals.
Jennifer Ledwith
Product Specialist
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Jul 22, 2026
Jennifer was a pleasure to work with.
Jennifer was a pleasure to work with. She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my RDX Advanced. I would highly recommend working with her when searching for and buying an Acura.
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Anaia Oquendo
Parts Advisor
Jul 04, 2026
My experience with Acura Of Berlin was excellent.
My experience with Acura Of Berlin was excellent. Rob Moffa was excellent. The service was excellent!
Jul 01, 2026
All service technicians were polite, professional and
All service technicians were polite, professional and very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin.
Jun 29, 2026
The service department was excellent.
The service department was excellent. The sales department was a bit aggressive. The service department was excellent. The sales department was a bit aggressive with Cohen continuing their outreach via texting my phone.
Jun 27, 2026
Very fast service , attentive staff good reminders
Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room
Jun 25, 2026
Sucks sold me a car with cupped tires when I was told
Sucks sold me a car with cupped tires when I was told they were newm
Rachel Cutler
Service Manager
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Mar 07, 2026
Service was good and have no complaints.
Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you
Dec 05, 2025
Excellent service, taking well car for customers needs.
Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained.
Dec 04, 2025
Easy to make convenient appointment for recall work.
Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take
Sep 22, 2025
Very nice and friendly people, easy to talk to, even gave
Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car
Zeon Horsford
Sales Manager
Aug 07, 2026
Good experience with nice people We had a great
Good experience with nice people We had a great experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Jun 22, 2026
Everyone was very helpful and supportive of every
Everyone was very helpful and supportive of every decision I made. Thank you for great service!
Anthony Canada
Internet Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Jul 13, 2026
My experience with Acura of Berlin was amazing.
My experience with Acura of Berlin was amazing. Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were the same.. I emailed 4 other Acura dealerships in Connecticut and one in Rhode Island for a straightforward out the door price and Anthony got back to me immediately with exactly what I was looking for. 4 of the other dealerships never sent me a quote and the 1 that did wasn’t actually honest. If you’re looking to buy an Acura and your skeptic of dealerships the way I was. Give these guys a call. They’ll take good care of you. Thank you again guys and I’m loving my new Acura Integra,
Jun 28, 2026
My wife and I haven’t bought a new car in over 20years.
My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience.
Jun 24, 2026
I loved working with Jim and Brandon and Anthony!
I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!!
Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Alan Stein
Parts Manager
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
Service
Keith Davis
Service Advisor
Jonathan Roath
Service Advisor
Matthew Roy
Cashier/Appointment Coordinator
Brian Roush
Service Advisor
Keith Davis
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jim Pompei
Product Specialist
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Aug 11, 2026
We are multi-repeat customers.
We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 30, 2026
Jim was very helpful great service he made the process
Jim was very helpful great service he made the process easy and explained everything well
Brandon Hines
General Sales Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jonathan Roath
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 10, 2026
During my oil change service, I was updated on the
During my oil change service, I was updated on the progress of my car, shown video, and was told of other issues that needed to be fixed. I was able to get everything ordered and fixed by the next day. The communication and response was great. I was also able to get a service car so they could keep my car to fix all the repairs.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 15, 2026
He is customer focused with a heart which is hard to find
He is customer focused with a heart which is hard to find in the car business.
Navaraj Sankar
Product Specialist - நான் தமிழ் பேசுகிறேன்
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Aug 11, 2026
My experience walking into Acura of Berlin was positive
My experience walking into Acura of Berlin was positive from the get go. Raj (Navaraj Sankar) greeted us and was very helpful in showing us and narrowing down what could be the right fit for us. He was very knowledgeable and the right combination of not pushy, but invested in the process. The test drive was great and I left really considering it, but needed to process it. I left with a very good feeling. Overall, it was such a positive experience, and I believe Raj was instrumental in my pulling the trigger and going with Acura.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
Great experience!
Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied!
Matthew Roy
Cashier/Appointment Coordinator
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
May 06, 2026
I'd like to say the staff that took care of us for the
I'd like to say the staff that took care of us for the acura were extremely helpful and regardless it was an insurance issue they made sure i was able to pick up my car.
Kevin Garcia
Product Specialist - Yo hablo español
Aug 03, 2026
Thank you Kevin for being so professional in your work,
Thank you Kevin for being so professional in your work, Kevin is excellent in what he does, and explains every detail perfectly 10/10⭐️⭐️⭐️⭐️⭐️
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Kevin was fantastic in assisting us in picking up my
Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase.
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Brian Roush
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
Jul 06, 2026
Always treated professionally and service done in timely
Always treated professionally and service done in timely manner. Staff members are always friendly and helpful. Very clean dealership!
Jessica Deedon
Finance Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Eric Diaz
General Manager
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Apr 06, 2026
I’ve now purchased multiple vehicles from Jim at Acura of
I’ve now purchased multiple vehicles from Jim at Acura of Berlin. Each experience has been consistently positive. The team is always professional, honest and easy to work with they make the process smooth and stress-free. I highly recommend working with Jim and the team in Berlin for your next vehicle.
Oct 09, 2025
Efficient entry and advisory desk, knowledgeable staff,
Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals.
Jennifer Ledwith
Product Specialist
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Jul 22, 2026
Jennifer was a pleasure to work with.
Jennifer was a pleasure to work with. She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my RDX Advanced. I would highly recommend working with her when searching for and buying an Acura.
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Anaia Oquendo
Parts Advisor
Jul 04, 2026
My experience with Acura Of Berlin was excellent.
My experience with Acura Of Berlin was excellent. Rob Moffa was excellent. The service was excellent!
Jul 01, 2026
All service technicians were polite, professional and
All service technicians were polite, professional and very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin.
Jun 29, 2026
The service department was excellent.
The service department was excellent. The sales department was a bit aggressive. The service department was excellent. The sales department was a bit aggressive with Cohen continuing their outreach via texting my phone.
Jun 27, 2026
Very fast service , attentive staff good reminders
Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room
Jun 25, 2026
Sucks sold me a car with cupped tires when I was told
Sucks sold me a car with cupped tires when I was told they were newm
Rachel Cutler
Service Manager
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Mar 07, 2026
Service was good and have no complaints.
Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you
Dec 05, 2025
Excellent service, taking well car for customers needs.
Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained.
Dec 04, 2025
Easy to make convenient appointment for recall work.
Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take
Sep 22, 2025
Very nice and friendly people, easy to talk to, even gave
Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car
Zeon Horsford
Sales Manager
Aug 07, 2026
Good experience with nice people We had a great
Good experience with nice people We had a great experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Jun 22, 2026
Everyone was very helpful and supportive of every
Everyone was very helpful and supportive of every decision I made. Thank you for great service!
Anthony Canada
Internet Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Jul 13, 2026
My experience with Acura of Berlin was amazing.
My experience with Acura of Berlin was amazing. Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were the same.. I emailed 4 other Acura dealerships in Connecticut and one in Rhode Island for a straightforward out the door price and Anthony got back to me immediately with exactly what I was looking for. 4 of the other dealerships never sent me a quote and the 1 that did wasn’t actually honest. If you’re looking to buy an Acura and your skeptic of dealerships the way I was. Give these guys a call. They’ll take good care of you. Thank you again guys and I’m loving my new Acura Integra,
Jun 28, 2026
My wife and I haven’t bought a new car in over 20years.
My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience.
Jun 24, 2026
I loved working with Jim and Brandon and Anthony!
I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!!
Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Alan Stein
Parts Manager
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
Parts
Anaia Oquendo
Parts Advisor
Alan Stein
Parts Manager
Keith Davis
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jim Pompei
Product Specialist
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Aug 11, 2026
We are multi-repeat customers.
We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help guide me through the process. Instead of being a stressful experience, they are forthright and honest. This past visit we met Jessica who was just as no-nonsense. The entire experience was positive and helped me make a decision that made me feel comfortable. Highly recommend Jim and the team at Acura of Berlin.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 30, 2026
Jim was very helpful great service he made the process
Jim was very helpful great service he made the process easy and explained everything well
Brandon Hines
General Sales Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jonathan Roath
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 10, 2026
During my oil change service, I was updated on the
During my oil change service, I was updated on the progress of my car, shown video, and was told of other issues that needed to be fixed. I was able to get everything ordered and fixed by the next day. The communication and response was great. I was also able to get a service car so they could keep my car to fix all the repairs.
Jul 21, 2026
Acura of Belin always works to accommodate customers and
Acura of Belin always works to accommodate customers and give the best deals possible for service expenses
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 15, 2026
He is customer focused with a heart which is hard to find
He is customer focused with a heart which is hard to find in the car business.
Navaraj Sankar
Product Specialist - நான் தமிழ் பேசுகிறேன்
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Aug 11, 2026
My experience walking into Acura of Berlin was positive
My experience walking into Acura of Berlin was positive from the get go. Raj (Navaraj Sankar) greeted us and was very helpful in showing us and narrowing down what could be the right fit for us. He was very knowledgeable and the right combination of not pushy, but invested in the process. The test drive was great and I left really considering it, but needed to process it. I left with a very good feeling. Overall, it was such a positive experience, and I believe Raj was instrumental in my pulling the trigger and going with Acura.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Jul 31, 2026
Great experience!
Great experience! The service was fast, professional, and friendly. Everything went smoothly. I am completely satisfied!
Matthew Roy
Cashier/Appointment Coordinator
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Aug 11, 2026
My experience with Acura of Berlin was positive from the
My experience with Acura of Berlin was positive from the very beginning. I had already decided that I wanted the Acura MDX and was very determined to get one. I visited several dealerships while shopping around, but I wasn't able to get a price that I felt was right. When I came to Acura of Berlin, Raj (Navaraj Sankar) greeted me and was extremely helpful throughout the process. He was knowledgeable, professional, and never pushy. He made the experience comfortable and was genuinely invested in helping me get the right vehicle. Eric and Zeon were also great to work with and were able to give me a very good price, which ultimately made me decide to purchase from Acura of Berlin. I live quite far away, but the deal I received made the drive and the extra hassle absolutely worth it. After purchasing the MDX, I noticed a scratch on the passenger-side window glass that appeared to be a manufacturing defect. The dealership took care of it and replaced the glass. The service department was also excellent and handled the issue smoothly. Overall, I had a great experience with Raj, Eric, Zeon, and the service department. Even though Acura of Berlin is far from where I live, I would make the drive again. The great pricing, excellent customer service, and support even after the sale made it completely worth it. I highly recommend Acura of Berlin.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.
May 06, 2026
I'd like to say the staff that took care of us for the
I'd like to say the staff that took care of us for the acura were extremely helpful and regardless it was an insurance issue they made sure i was able to pick up my car.
Kevin Garcia
Product Specialist - Yo hablo español
Aug 03, 2026
Thank you Kevin for being so professional in your work,
Thank you Kevin for being so professional in your work, Kevin is excellent in what he does, and explains every detail perfectly 10/10⭐️⭐️⭐️⭐️⭐️
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Kevin was fantastic in assisting us in picking up my
Kevin was fantastic in assisting us in picking up my daughter's new SUV at the Acura of Berlin dealership. He had everything ready the first time we went to see the car and explained everything thoroughly on the car. When it was time for delivery, everything was seamlessly processed by the entire team at Acura of Berlin. Excellent experience with Kevin and everybody we encountered at the dealership for this important purchase.
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Brian Roush
Service Advisor
Aug 11, 2026
I was able to get an appointment to fit my schedule.
I was able to get an appointment to fit my schedule. The job was completed on schedule. I was made of aware of anything that needed to be done prior to it being done. And to my knowledge, everything was done correct correctly.
Jul 25, 2026
Kevin was great!
Kevin was great! Professional, prepared, and patient. He explained everything thoroughly. We will recommend him!
Jul 23, 2026
Great and professional service.
Great and professional service. Representative was detail and knowledge He was sending updates about what was getting done throughout the day.
Jul 07, 2026
I bought an Acura solely because I like the service
I bought an Acura solely because I like the service department team, including Matthew in particular.
Jul 06, 2026
Always treated professionally and service done in timely
Always treated professionally and service done in timely manner. Staff members are always friendly and helpful. Very clean dealership!
Jessica Deedon
Finance Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Aug 10, 2026
Raj was very informative and thorough.
Raj was very informative and thorough. I can appreciate his patience because it’s been 12 years since I last bought a car. I am very happy with my new car, thank you to Raj & Brandon for guidance.
Aug 06, 2026
This review is long overdue!
This review is long overdue! I purchased a 2026 Acura RDX, and I couldn't be happier with both the vehicle and my experience at the dealership. Navaraj was great to work with. He was knowledgeable and made the entire buying process easy and enjoyable. Brandon, the General Sales Manager, and Jessica, the Finance Manager, were both fantastic. They made everything go smoothly and were professional, friendly, and easy to work with. I've been driving my new Acura RDX since June, and I absolutely love it. It's comfortable, fun to drive, and has exceeded my expectations. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you, Navaraj, Brandon, and Jessica, for making the purchase of my new Acura such a positive experience!
Aug 03, 2026
Kev was the best, super quick with all the paperwork to
Kev was the best, super quick with all the paperwork to make sure I’m able to drive the car same day I purchased it.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Eric Diaz
General Manager
Jul 23, 2026
Eric and his team (Kevin in sales and Jennifer in
Eric and his team (Kevin in sales and Jennifer in finance) were excellent in the process of purchasing my daughters new SUV, they handled everything seamlessly, answered all our questions, and had everything ready to go for delivery! Great experience with Eric and the Acura of Berlin team that assisted us in this important process of picking up a new car for my daughter!
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Apr 06, 2026
I’ve now purchased multiple vehicles from Jim at Acura of
I’ve now purchased multiple vehicles from Jim at Acura of Berlin. Each experience has been consistently positive. The team is always professional, honest and easy to work with they make the process smooth and stress-free. I highly recommend working with Jim and the team in Berlin for your next vehicle.
Oct 09, 2025
Efficient entry and advisory desk, knowledgeable staff,
Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals.
Jennifer Ledwith
Product Specialist
Aug 12, 2026
4th time returning customer over the past 13 years.
4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention.
Jul 22, 2026
Jennifer was a pleasure to work with.
Jennifer was a pleasure to work with. She helped me clarify what I wanted by listening and discussing the various trim levels on the RDX so that I was comfortable with the purchase of my RDX Advanced. I would highly recommend working with her when searching for and buying an Acura.
Jul 18, 2026
Great Dealership friendly knowledgeable staff helped
Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle.
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Anaia Oquendo
Parts Advisor
Jul 04, 2026
My experience with Acura Of Berlin was excellent.
My experience with Acura Of Berlin was excellent. Rob Moffa was excellent. The service was excellent!
Jul 01, 2026
All service technicians were polite, professional and
All service technicians were polite, professional and very knowledgeable. We are always pleased with the quality of the service we receive on our vehicles at Acura of Berlin.
Jun 29, 2026
The service department was excellent.
The service department was excellent. The sales department was a bit aggressive. The service department was excellent. The sales department was a bit aggressive with Cohen continuing their outreach via texting my phone.
Jun 27, 2026
Very fast service , attentive staff good reminders
Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room
Jun 25, 2026
Sucks sold me a car with cupped tires when I was told
Sucks sold me a car with cupped tires when I was told they were newm
Rachel Cutler
Service Manager
Apr 10, 2026
From the Top excellent service with a smile thank you
From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service
Mar 07, 2026
Service was good and have no complaints.
Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you
Dec 05, 2025
Excellent service, taking well car for customers needs.
Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained.
Dec 04, 2025
Easy to make convenient appointment for recall work.
Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take
Sep 22, 2025
Very nice and friendly people, easy to talk to, even gave
Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car
Zeon Horsford
Sales Manager
Aug 07, 2026
Good experience with nice people We had a great
Good experience with nice people We had a great experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted.
Jul 31, 2026
They know me very well here, I’ve been doing business
They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here.
Jun 30, 2026
All the staff that I dealt with were very helpful and
All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions.
Jun 24, 2026
Totally professional operation in all aspects!
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric!
Jun 22, 2026
Everyone was very helpful and supportive of every
Everyone was very helpful and supportive of every decision I made. Thank you for great service!
Anthony Canada
Internet Manager
Aug 13, 2026
The buying process with Jim at Acura of Berlin was easy
The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to driving out with my new Integra was very professional.
Jul 13, 2026
My experience with Acura of Berlin was amazing.
My experience with Acura of Berlin was amazing. Kevin and Anthony made everything so easy and stress-free. I’m a straight to the point kind of guy and I was so pleased when I found out they were the same.. I emailed 4 other Acura dealerships in Connecticut and one in Rhode Island for a straightforward out the door price and Anthony got back to me immediately with exactly what I was looking for. 4 of the other dealerships never sent me a quote and the 1 that did wasn’t actually honest. If you’re looking to buy an Acura and your skeptic of dealerships the way I was. Give these guys a call. They’ll take good care of you. Thank you again guys and I’m loving my new Acura Integra,
Jun 28, 2026
My wife and I haven’t bought a new car in over 20years.
My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience.
Jun 24, 2026
I loved working with Jim and Brandon and Anthony!
I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!!
Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Alan Stein
Parts Manager
Jul 11, 2026
Jennifer was amazing.
Jennifer was amazing. Answered all my questions. Very kind and explained everything. I bought my last Acura from your dealership. Jennifer is the reason I returned. Your service is outstanding also. Thanks.
May 10, 2026
The team at Acura Berlin are super friendly and helpful!
The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things.