Staff

Management

Tom Suchojad

Tom Suchojad

Finance Manager

Certified
64 Reviews
View Bio
Brandon Hines

Brandon Hines

General Sales Manager

Certified
30 Reviews
View Bio
Lucius Ulett

Lucius Ulett

Sales Manager
20 Reviews
View Bio
Eric Diaz

Eric Diaz

General Manager
15 Reviews
View Bio
Keith Davis

Keith Davis

Service Advisor

244 Reviews
Certified
Recent Reviews

May 16, 2024

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Employee Rating

Keith Davis and the team of Acura Berlin has been helping

Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis !

May 12, 2024

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Personal muy amable y servicio rápido.

Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu próxima visita antes que tengas problemas en la carretera. Cuando terminan te limpian un poco tu carro y sales siempre con una sonrisa. Buen servicio… gracias Keith Davis por su amabilidad!

May 10, 2024

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Courteous service.

Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process.

May 09, 2024

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Very attentive to keeping me informed every step of the

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do.

Apr 30, 2024

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The staff is very helpful.

The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean.

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Tom Suchojad

Tom Suchojad

Finance Manager

64 Reviews
Certified
Recent Reviews

May 23, 2024

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Employee Rating

The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 14, 2024

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Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

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I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

Apr 27, 2024

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Acura of Berlin’s staff was very professional and

Acura of Berlin’s staff was very professional and courteous. The store is beautiful and the used vehicle I purchased is very well maintained. I am very happy with my purchase.

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Jim Pompei

Jim Pompei

Product Specialist

47 Reviews
Certified
Contact Me
Dealership Experience 4 years 9 months
Industry Experience 4 years 9 months
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 14, 2024

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Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

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Both, Brandon and Jim Pompei made my RDX buying

Both, Brandon and Jim Pompei made my RDX buying experience as smooth as possible without feeling pressured. Making me feel comfortable and confident about my purchase.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

34 Reviews
Certified
Recent Reviews

May 29, 2024

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Johnathan was very effective in helping me resolve part

Johnathan was very effective in helping me resolve part of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy!

May 17, 2024

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Jaime explained the services that were due, kept me up to

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them.

May 06, 2024

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Very nice and clean service area.

Very nice and clean service area. I would recommend anyone who needs service done to thier vehicle

May 06, 2024

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nice clean service center and Jamie was very informative.

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle

May 05, 2024

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Friendly, courteous, comfy, and great value.

Friendly, courteous, comfy, and great value. This is an old school dealership that treats you like a person and I will be back! Thank you!

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Brandon Hines

Brandon Hines

General Sales Manager

30 Reviews
Certified
Industry Experience 20 years 7 months
Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 12, 2024

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I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

May 09, 2024

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Brandon and his team made the trade in process simple.

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX

Apr 27, 2024

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Acura of Berlin’s staff was very professional and

Acura of Berlin’s staff was very professional and courteous. The store is beautiful and the used vehicle I purchased is very well maintained. I am very happy with my purchase.

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Jonathan Roath

Jonathan Roath

Service Advisor

27 Reviews
Certified
Dealership Experience 6 months
Industry Experience 17 years 10 months
Recent Reviews

May 24, 2024

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My experience with Acura of Berlin was excellent.

My experience with Acura of Berlin was excellent. My car care coordinator communicated with me efficiently, I felt that my car was in good hands at all times.

May 18, 2024

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Service advisor was very courteous and knowledgeable and

Service advisor was very courteous and knowledgeable and also made me very comfortable the vehicle service was excellent also kept me informed thru the complete process

May 06, 2024

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Very nice and clean service area.

Very nice and clean service area. I would recommend anyone who needs service done to thier vehicle

May 06, 2024

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nice clean service center and Jamie was very informative.

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle

Apr 30, 2024

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Acura of Berlin was very thorough and informative.

Acura of Berlin was very thorough and informative. I’ll definitely bring my vehicle back to that location.

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Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

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Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

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Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

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Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

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Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

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I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

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Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 3 years 3 months
Industry Experience 10 years 3 months
Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.
Recent Reviews

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

Apr 23, 2024

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Customer friendly and the staff was great.

Customer friendly and the staff was great. I will recommend Acura of Burling to anyone.

Apr 08, 2024

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Adam was very Kind and helpful , I had a request and it

Adam was very Kind and helpful , I had a request and it was done I was very satisfied Thank you !

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

Mar 02, 2024

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Lucious and Claudia were a dynamic duo.

Lucious and Claudia were a dynamic duo. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease.

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Gina Battistini

Gina Battistini

Service Advisor

15 Reviews
Certified
Recent Reviews

May 15, 2024

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There was little wait and the job was done thoroughly.

There was little wait and the job was done thoroughly. No wait for check out

May 13, 2024

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Gina is very knowledgeable, professional and thorough and

Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person

May 05, 2024

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Clean faculty, nice friendly people.

Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

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No issues.

No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area

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Eric Diaz

Eric Diaz

General Manager
Dealership Experience 3 years 8 months
Industry Experience 22 years
I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric
Recent Reviews

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

Apr 28, 2024

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Great experience!

Great experience! Jim has earned our business and will continue to do so. Great communication and the car was flawless! Highly recommend!

Apr 10, 2024

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Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

Mar 07, 2024

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This was my first time at an Acura dealership.

This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer throughout the years to come.

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Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

13 Reviews
Certified
Passionate car enthusiast dedicated to delivering exceptional customer service. Bi-lingual in Romanian and English. Stop by and say hello.
Recent Reviews

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 12, 2024

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I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 25, 2024

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Great experience the process went smoothly and quickly

Great experience the process went smoothly and quickly and IM VERY HAPPY OVERALL!!!!🙌🏻 THANK YOU SO MUCH!!!!

Apr 24, 2024

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I bought my MDX about 7 months ago and I love it , Then I

I bought my MDX about 7 months ago and I love it , Then I returned couple of months later and got an oil change and they even cleaned my car it was like brand new again! Great costumer service!

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Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Apr 18, 2024

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Claudia was amazing, she was very thorough in her

Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional

Apr 17, 2024

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Keith has been helping me with repairs for my car

Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.

Nov 02, 2023

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Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

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Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

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Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
Recent Reviews

May 17, 2024

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Employee Rating

Jaime explained the services that were due, kept me up to

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them.

May 15, 2024

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There was little wait and the job was done thoroughly.

There was little wait and the job was done thoroughly. No wait for check out

May 13, 2024

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Gina is very knowledgeable, professional and thorough and

Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

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No issues.

No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area

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Erik Brahushaj

Erik Brahushaj

Product Specialist
Hi! I'm Erik. I have been in the auto industry for 5 years and enjoy meeting and learning about my customers. I have a passion for anything on two wheels or more. Bilingual in English and Albanian. In my spare time I enjoy working and riding motorcycles. Stop by and say hello.
Recent Reviews

May 09, 2024

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Brandon and his team made the trade in process simple.

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 26, 2024

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I thought the transaction was very smoothly.

I thought the transaction was very smoothly. Erik the salesman was very professional and knowledgable.

Apr 10, 2024

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Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Adam Leach

Adam Leach

Product Specialist
Contact Me
Dealership Experience 3 months
Industry Experience 8 years 4 months
8 years in the industry. Look forward to helping all my customers with their vehicle needs. Stop by and say hi!
Recent Reviews

Apr 30, 2024

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Employee Rating

This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

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Customer friendly and the staff was great.

Customer friendly and the staff was great. I will recommend Acura of Burling to anyone.

Apr 10, 2024

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Employee Rating

Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 08, 2024

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Adam was very Kind and helpful , I had a request and it

Adam was very Kind and helpful , I had a request and it was done I was very satisfied Thank you !

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Ray Lattman

Ray Lattman

Service Manager
Dealership Experience 7 months
Industry Experience 32 years 3 months
ASE Master Certified Technician
Recent Reviews

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 16, 2024

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Proper diagnosis and expert repairs done on time, much

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon

Jan 04, 2024

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Great overall service was in and Out in under an hour

Great overall service was in and Out in under an hour Also Received a complimentary car wash which was needed. Thanks a lot.

Dec 14, 2023

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Very good service and returned the car immaculate.

Very good service and returned the car immaculate. I didn’t expect that, I was pleasantly surprised

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Dylan Nees-Fair

Dylan Nees-Fair

Inventory Specialist
Dealership Experience 7 months
Industry Experience 2 years 2 months
Hi, my name is Dylan Nees-Fair and I am the inventory specialist at Acura of Berlin. I recently graduated from Nichols college in May 2023 and going for my masters degree. Looking forward to helping you in anyway I can!
Recent Reviews

Apr 08, 2024

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Awesome Experience, Jim Pompey is the man!

Awesome Experience, Jim Pompey is the man! He got me in a New 2024 Acura MDX for unheard of payments per month! I was in my vehicle the very next day. Highly recommended.

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Deven Selander

Deven Selander

Parts Advisor
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    Jim Pompei

    Jim Pompei

    Product Specialist

    47 Reviews
    Claudia Dijmarescu

    Claudia Dijmarescu

    Product Specialist

    13 Reviews
    Erik Brahushaj

    Erik Brahushaj

    Product Specialist

    10 Reviews
    Adam Leach

    Adam Leach

    Product Specialist

    5 Reviews

Sales

Jim Pompei

Jim Pompei

Product Specialist

Certified
47 Reviews
View Bio
Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

Certified
13 Reviews
View Bio
Erik Brahushaj

Erik Brahushaj

Product Specialist
10 Reviews
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Adam Leach

Adam Leach

Product Specialist
5 Reviews
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Keith Davis

Keith Davis

Service Advisor

244 Reviews
Certified
Recent Reviews

May 16, 2024

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Employee Rating

Keith Davis and the team of Acura Berlin has been helping

Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis !

May 12, 2024

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Personal muy amable y servicio rápido.

Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu próxima visita antes que tengas problemas en la carretera. Cuando terminan te limpian un poco tu carro y sales siempre con una sonrisa. Buen servicio… gracias Keith Davis por su amabilidad!

May 10, 2024

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Courteous service.

Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process.

May 09, 2024

Dealership Rating
Employee Rating

Very attentive to keeping me informed every step of the

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do.

Apr 30, 2024

Dealership Rating
Employee Rating

The staff is very helpful.

The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean.

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Tom Suchojad

Tom Suchojad

Finance Manager

64 Reviews
Certified
Recent Reviews

May 23, 2024

Dealership Rating
Employee Rating

The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 18, 2024

Dealership Rating
Employee Rating

Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 14, 2024

Dealership Rating
Employee Rating

Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

Dealership Rating
Employee Rating

I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

Apr 27, 2024

Dealership Rating
Employee Rating

Acura of Berlin’s staff was very professional and

Acura of Berlin’s staff was very professional and courteous. The store is beautiful and the used vehicle I purchased is very well maintained. I am very happy with my purchase.

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Jim Pompei

Jim Pompei

Product Specialist

47 Reviews
Certified
Contact Me
Dealership Experience 4 years 9 months
Industry Experience 4 years 9 months
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 23, 2024

Dealership Rating
Employee Rating

The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 14, 2024

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Employee Rating

Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

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Both, Brandon and Jim Pompei made my RDX buying

Both, Brandon and Jim Pompei made my RDX buying experience as smooth as possible without feeling pressured. Making me feel comfortable and confident about my purchase.

Apr 30, 2024

Dealership Rating
Employee Rating

This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

34 Reviews
Certified
Recent Reviews

May 29, 2024

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Employee Rating

Johnathan was very effective in helping me resolve part

Johnathan was very effective in helping me resolve part of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy!

May 17, 2024

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Jaime explained the services that were due, kept me up to

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them.

May 06, 2024

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Very nice and clean service area.

Very nice and clean service area. I would recommend anyone who needs service done to thier vehicle

May 06, 2024

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nice clean service center and Jamie was very informative.

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle

May 05, 2024

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Friendly, courteous, comfy, and great value.

Friendly, courteous, comfy, and great value. This is an old school dealership that treats you like a person and I will be back! Thank you!

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Brandon Hines

Brandon Hines

General Sales Manager

30 Reviews
Certified
Industry Experience 20 years 7 months
Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 12, 2024

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I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

May 09, 2024

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Brandon and his team made the trade in process simple.

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX

Apr 27, 2024

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Acura of Berlin’s staff was very professional and

Acura of Berlin’s staff was very professional and courteous. The store is beautiful and the used vehicle I purchased is very well maintained. I am very happy with my purchase.

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Jonathan Roath

Jonathan Roath

Service Advisor

27 Reviews
Certified
Dealership Experience 6 months
Industry Experience 17 years 10 months
Recent Reviews

May 24, 2024

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Employee Rating

My experience with Acura of Berlin was excellent.

My experience with Acura of Berlin was excellent. My car care coordinator communicated with me efficiently, I felt that my car was in good hands at all times.

May 18, 2024

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Service advisor was very courteous and knowledgeable and

Service advisor was very courteous and knowledgeable and also made me very comfortable the vehicle service was excellent also kept me informed thru the complete process

May 06, 2024

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Very nice and clean service area.

Very nice and clean service area. I would recommend anyone who needs service done to thier vehicle

May 06, 2024

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nice clean service center and Jamie was very informative.

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle

Apr 30, 2024

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Acura of Berlin was very thorough and informative.

Acura of Berlin was very thorough and informative. I’ll definitely bring my vehicle back to that location.

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Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

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Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

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Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

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Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

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Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

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I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

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Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 3 years 3 months
Industry Experience 10 years 3 months
Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.
Recent Reviews

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

Apr 23, 2024

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Customer friendly and the staff was great.

Customer friendly and the staff was great. I will recommend Acura of Burling to anyone.

Apr 08, 2024

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Adam was very Kind and helpful , I had a request and it

Adam was very Kind and helpful , I had a request and it was done I was very satisfied Thank you !

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

Mar 02, 2024

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Lucious and Claudia were a dynamic duo.

Lucious and Claudia were a dynamic duo. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease.

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Gina Battistini

Gina Battistini

Service Advisor

15 Reviews
Certified
Recent Reviews

May 15, 2024

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There was little wait and the job was done thoroughly.

There was little wait and the job was done thoroughly. No wait for check out

May 13, 2024

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Gina is very knowledgeable, professional and thorough and

Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person

May 05, 2024

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Clean faculty, nice friendly people.

Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

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No issues.

No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area

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Eric Diaz

Eric Diaz

General Manager
Dealership Experience 3 years 8 months
Industry Experience 22 years
I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric
Recent Reviews

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

Apr 28, 2024

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Great experience!

Great experience! Jim has earned our business and will continue to do so. Great communication and the car was flawless! Highly recommend!

Apr 10, 2024

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Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

Mar 07, 2024

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This was my first time at an Acura dealership.

This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer throughout the years to come.

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Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

13 Reviews
Certified
Passionate car enthusiast dedicated to delivering exceptional customer service. Bi-lingual in Romanian and English. Stop by and say hello.
Recent Reviews

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 12, 2024

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Employee Rating

I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 25, 2024

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Great experience the process went smoothly and quickly

Great experience the process went smoothly and quickly and IM VERY HAPPY OVERALL!!!!🙌🏻 THANK YOU SO MUCH!!!!

Apr 24, 2024

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I bought my MDX about 7 months ago and I love it , Then I

I bought my MDX about 7 months ago and I love it , Then I returned couple of months later and got an oil change and they even cleaned my car it was like brand new again! Great costumer service!

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Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Apr 18, 2024

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Claudia was amazing, she was very thorough in her

Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional

Apr 17, 2024

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Keith has been helping me with repairs for my car

Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.

Nov 02, 2023

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Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

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Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

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Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
Recent Reviews

May 17, 2024

Dealership Rating
Employee Rating

Jaime explained the services that were due, kept me up to

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them.

May 15, 2024

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There was little wait and the job was done thoroughly.

There was little wait and the job was done thoroughly. No wait for check out

May 13, 2024

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Gina is very knowledgeable, professional and thorough and

Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

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No issues.

No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area

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Erik Brahushaj

Erik Brahushaj

Product Specialist
Hi! I'm Erik. I have been in the auto industry for 5 years and enjoy meeting and learning about my customers. I have a passion for anything on two wheels or more. Bilingual in English and Albanian. In my spare time I enjoy working and riding motorcycles. Stop by and say hello.
Recent Reviews

May 09, 2024

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Employee Rating

Brandon and his team made the trade in process simple.

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX

Apr 30, 2024

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Employee Rating

This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 26, 2024

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I thought the transaction was very smoothly.

I thought the transaction was very smoothly. Erik the salesman was very professional and knowledgable.

Apr 10, 2024

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Employee Rating

Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 07, 2024

Dealership Rating
Employee Rating

Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Adam Leach

Adam Leach

Product Specialist
Contact Me
Dealership Experience 3 months
Industry Experience 8 years 4 months
8 years in the industry. Look forward to helping all my customers with their vehicle needs. Stop by and say hi!
Recent Reviews

Apr 30, 2024

Dealership Rating
Employee Rating

This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 23, 2024

Dealership Rating
Employee Rating

Customer friendly and the staff was great.

Customer friendly and the staff was great. I will recommend Acura of Burling to anyone.

Apr 10, 2024

Dealership Rating
Employee Rating

Where do I even start?

Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend!

Apr 08, 2024

Dealership Rating
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Adam was very Kind and helpful , I had a request and it

Adam was very Kind and helpful , I had a request and it was done I was very satisfied Thank you !

Apr 07, 2024

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Employee Rating

Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Ray Lattman

Ray Lattman

Service Manager
Dealership Experience 7 months
Industry Experience 32 years 3 months
ASE Master Certified Technician
Recent Reviews

Apr 30, 2024

Dealership Rating
Employee Rating

This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

Apr 16, 2024

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Proper diagnosis and expert repairs done on time, much

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon

Jan 04, 2024

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Great overall service was in and Out in under an hour

Great overall service was in and Out in under an hour Also Received a complimentary car wash which was needed. Thanks a lot.

Dec 14, 2023

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Very good service and returned the car immaculate.

Very good service and returned the car immaculate. I didn’t expect that, I was pleasantly surprised

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Dylan Nees-Fair

Dylan Nees-Fair

Inventory Specialist
Dealership Experience 7 months
Industry Experience 2 years 2 months
Hi, my name is Dylan Nees-Fair and I am the inventory specialist at Acura of Berlin. I recently graduated from Nichols college in May 2023 and going for my masters degree. Looking forward to helping you in anyway I can!
Recent Reviews

Apr 08, 2024

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Awesome Experience, Jim Pompey is the man!

Awesome Experience, Jim Pompey is the man! He got me in a New 2024 Acura MDX for unheard of payments per month! I was in my vehicle the very next day. Highly recommended.

Apr 07, 2024

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Had another good experience buying my 6th Acura.

Had another good experience buying my 6th Acura. Very easy experience. Great cars Thank you very much

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Deven Selander

Deven Selander

Parts Advisor
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    Jim Pompei

    Jim Pompei

    Product Specialist

    47 Reviews
    Claudia Dijmarescu

    Claudia Dijmarescu

    Product Specialist

    13 Reviews
    Erik Brahushaj

    Erik Brahushaj

    Product Specialist

    10 Reviews
    Adam Leach

    Adam Leach

    Product Specialist

    5 Reviews

Service

Keith Davis

Keith Davis

Service Advisor

Certified
244 Reviews
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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

Certified
34 Reviews
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Jonathan Roath

Jonathan Roath

Service Advisor

Certified
27 Reviews
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Gina Battistini

Gina Battistini

Service Advisor

Certified
15 Reviews
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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
12 Reviews
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Ray Lattman

Ray Lattman

Service Manager
4 Reviews
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Keith Davis

Keith Davis

Service Advisor

244 Reviews
Certified
Recent Reviews

May 16, 2024

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Keith Davis and the team of Acura Berlin has been helping

Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis !

May 12, 2024

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Personal muy amable y servicio rápido.

Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu próxima visita antes que tengas problemas en la carretera. Cuando terminan te limpian un poco tu carro y sales siempre con una sonrisa. Buen servicio… gracias Keith Davis por su amabilidad!

May 10, 2024

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Courteous service.

Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process.

May 09, 2024

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Very attentive to keeping me informed every step of the

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do.

Apr 30, 2024

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The staff is very helpful.

The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean.

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Tom Suchojad

Tom Suchojad

Finance Manager

64 Reviews
Certified
Recent Reviews

May 23, 2024

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Employee Rating

The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 18, 2024

Dealership Rating
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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 14, 2024

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Employee Rating

Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

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Employee Rating

I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

Apr 27, 2024

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Employee Rating

Acura of Berlin’s staff was very professional and

Acura of Berlin’s staff was very professional and courteous. The store is beautiful and the used vehicle I purchased is very well maintained. I am very happy with my purchase.

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Jim Pompei

Jim Pompei

Product Specialist

47 Reviews
Certified
Contact Me
Dealership Experience 4 years 9 months
Industry Experience 4 years 9 months
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 23, 2024

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The staff is very attentive and courteous.

The staff is very attentive and courteous. I am a repeat client. They make sure that I get a vehicle that fits my needs and my budget. They make what is typically a stressful situation into a pleasurable experience.

May 14, 2024

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Jim Pompei was, once again, a pleasure to work with!

Jim Pompei was, once again, a pleasure to work with! He was extremely helpful and communicative throughout the entire process, which made it seamless! Thanks again!

May 12, 2024

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Both, Brandon and Jim Pompei made my RDX buying

Both, Brandon and Jim Pompei made my RDX buying experience as smooth as possible without feeling pressured. Making me feel comfortable and confident about my purchase.

Apr 30, 2024

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This dealership was such a greatly organized and ran

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!!

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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

34 Reviews
Certified
Recent Reviews

May 29, 2024

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Johnathan was very effective in helping me resolve part

Johnathan was very effective in helping me resolve part of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy!

May 17, 2024

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Jaime explained the services that were due, kept me up to

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them.

May 06, 2024

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Very nice and clean service area.

Very nice and clean service area. I would recommend anyone who needs service done to thier vehicle

May 06, 2024

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nice clean service center and Jamie was very informative.

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle

May 05, 2024

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Friendly, courteous, comfy, and great value.

Friendly, courteous, comfy, and great value. This is an old school dealership that treats you like a person and I will be back! Thank you!

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Brandon Hines

Brandon Hines

General Sales Manager

30 Reviews
Certified
Industry Experience 20 years 7 months
Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.
Recent Reviews

May 28, 2024

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Great car buying experience!

Great car buying experience! Highly recommend Acura of Berlin. Jim Pompei is fabulous as was Brandon.

May 18, 2024

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Great customer services, easy to deal with.

Great customer services, easy to deal with. Thanks to Claudia and Brandon for taking care of us in this process.

May 12, 2024

Dealership Rating
Employee Rating

I was able to experience both sales and service for my

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as advertised when I purchased. Thomas was very helpful and informative during the financing process. Would recommend to anyone looking to purchase a new or used car.

May 09, 2024

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