Staff

Management

Tom Suchojad

Tom Suchojad

Finance Manager

Certified
105 Reviews
View Bio
Brandon Hines

Brandon Hines

General Sales Manager

Certified
77 Reviews
View Bio
Lucius Ulett

Lucius Ulett

Sales Manager
41 Reviews
View Bio
Eric Diaz

Eric Diaz

General Manager
26 Reviews
View Bio
Keith Davis

Keith Davis

Service Advisor

298 Reviews
Certified
Recent Reviews

Feb 14, 2025

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Keith was great.

Keith was great...friendly, professional and business-like. He's an asset to your dealership.

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 28, 2025

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I was very happy with the service and people working

I was very happy with the service and people working around my car Thank you very much

Jan 17, 2025

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Great Customer Service.

Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..

Jan 05, 2025

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The service department was professional , courteous, and

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

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Tom Suchojad

Tom Suchojad

Finance Manager

105 Reviews
Certified
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 11, 2025

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I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Feb 10, 2025

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I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 21, 2025

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Professional staff and more than willing to work with us

Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

Jan 20, 2025

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Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

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Jim Pompei

Jim Pompei

Product Specialist

104 Reviews
Certified
Contact Me
Dealership Experience 5 years 6 months
Industry Experience 5 years 6 months
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 14, 2025

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It was a great experience as it has been over the last 4

It was a great experience as it has been over the last 4 cars we have gotten here.

Feb 11, 2025

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I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Jan 27, 2025

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The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 24, 2025

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Great sales - Jim Pompei - thank you for your

Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

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Jonathan Roath

Jonathan Roath

Service Advisor

90 Reviews
Certified
Dealership Experience 1 years 3 months
Industry Experience 18 years 7 months
Recent Reviews

Feb 09, 2025

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Employee Rating

Acura Berlin is my dealer for my cars services.

Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work!

Jan 31, 2025

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They handled my car very well and informed me on more

They handled my car very well and informed me on more information about my car I did not know

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 24, 2025

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They did a Good job.

They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks

Jan 17, 2025

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I received excellent service and The staff explained to

I received excellent service and The staff explained to me thoroughly with the issue with my car was.

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Brandon Hines

Brandon Hines

General Sales Manager

77 Reviews
Certified
Industry Experience 21 years 4 months
Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.
Recent Reviews

Feb 10, 2025

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I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 27, 2025

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The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

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Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 20, 2025

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Outstanding on everything.

Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease.

Jan 15, 2025

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Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

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Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

48 Reviews
Certified
Passionate car enthusiast dedicated to delivering exceptional customer service. Bi-lingual in Romanian and English. Stop by and say hello.
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 31, 2025

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Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

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Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

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Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Dec 31, 2024

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They’re the best!

They’re the best! Everyone was very helpful and professional. Jim is great! Very funny, knowledgeable and goes above and beyond to make sure you get exactly what you want!

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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator

44 Reviews
Certified
Recent Reviews

Jan 05, 2025

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The service department was professional , courteous, and

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

Jan 01, 2025

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Great service, stayed within the advised timeframe, very

Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership

Dec 31, 2024

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Was told one thing and my husband was told another.

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out

Dec 28, 2024

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Hydrated for my car while it was being serviced and the

Hydrated for my car while it was being serviced and the estimated time was spot on!

Dec 07, 2024

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Brian was very helpful , but my car still isn’t fix.

Brian was very helpful , but my car still isn’t fix. I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse .

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Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 4 years
Industry Experience 11 years
Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 11, 2025

Dealership Rating
Employee Rating

I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Jan 20, 2025

Dealership Rating
Employee Rating

Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jan 18, 2025

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Didn’t keep us updated on the process at all.

Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend.

Jan 07, 2025

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I haven’t purchased a car in 9 years and wasn’t sure what

I haven’t purchased a car in 9 years and wasn’t sure what to expect, but Acura of Berlin was the best experience I can recall!

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Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 15, 2025

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Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Sep 22, 2024

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Acura of Berlin is hands down the best dealership in the

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin.

Sep 15, 2024

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I’ve been servicing my car with Keith Davis since I

I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend .

Sep 14, 2024

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Jonathan was amazing.

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out -

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Eric Diaz

Eric Diaz

General Manager
Dealership Experience 4 years 5 months
Industry Experience 22 years 9 months
Hi, I'm Eric Diaz, a proud U.S. Army Veteran and a 21-year veteran of the auto industry. My journey started as a Technician and Auto Body Tech, but in 2008, I found my true calling in Automotive Sales, and I haven't looked back since. Outside of work, I spent 13 years DJing across the tri-state area and even taught Salsa dancing for a while. These days, I’m all about fitness and being a dedicated family man, supporting my kids in gymnastics, wrestling, and competitive race-kart racing. Whether you’re a car enthusiast dreaming of an NSX or a family in search of a stylish MDX, I’m here to help. Feel free to reach out—I’m excited to assist you! -Eric
Recent Reviews

Jan 31, 2025

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They handled my car very well and informed me on more

They handled my car very well and informed me on more information about my car I did not know

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Dec 18, 2024

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Had no issues all went well and smooth great service cold

Had no issues all went well and smooth great service cold waters l Thanks guys

Dec 03, 2024

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Eric is focused on solutions and an expert in his field!

Eric is focused on solutions and an expert in his field! Highly recommended. David Medeiros

Nov 11, 2024

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Brandon, Jim & Claudia were extremely helpful with my car

Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service.

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Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Jan 15, 2025

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Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Aug 20, 2024

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Excellent customer service … everyone at Acura is GREAT !

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .

Jul 30, 2024

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Buying a vehicle was a great experience, simple, fast,

Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure.

Apr 17, 2024

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Keith has been helping me with repairs for my car

Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.

Nov 02, 2023

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Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

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Christian Rich

Christian Rich

BDC Specialist
Contact Me
Dealership Experience 10 months
Industry Experience 6 years 9 months
I've been fascinated by people and their stories, naturally drawn to connecting and empathizing. Over time, this evolved into a knack for building relationships and creating positive interactions. My charisma and people skills have been central to my journey.
Recent Reviews

Feb 15, 2025

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The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

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The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

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Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 21, 2025

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Professional staff and more than willing to work with us

Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

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Leonard Pascual

Leonard Pascual

Sales Consultant
Contact Me
Dealership Experience 5 months
Industry Experience 1 years 2 months
Hard working, energetic, filipino-american family man expecting first child soon. Immense passion for working with people and cars. Love learning about my customers and their families. I may be new to the business but I study our product inside and out to give you the best information I possibly can. I look forward to meeting you at Acura of Berlin.
Recent Reviews

Feb 06, 2025

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I felt anxious about making such a large purchase.

I felt anxious about making such a large purchase. Leo made the process easier. He was friendly and polite. The overall experience was great!

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

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Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

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Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 15, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

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Brian Roush

Brian Roush

Service Advisor
Dealership Experience 5 months
Industry Experience 9 years 11 months
Former technician for 5 years at our Executive Kia location. Passion for cars and people. Love meeting new faces stop by and say hello.
Recent Reviews

Feb 14, 2025

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Clean facility.

Clean facility. Prompt Service. Friendly staff. Have been coming to Acura of Berlin for years.

Feb 09, 2025

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Brian was courteous, friendly, called and explained the

Brian was courteous, friendly, called and explained the issues, and the fixes. He's an asset to the dealership.

Jan 31, 2025

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Dealer completed both recalls on MDX without difficulty

Dealer completed both recalls on MDX without difficulty and were very professional. Very easy process.

Jan 24, 2025

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Great sales - Jim Pompei - thank you for your

Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

Jan 22, 2025

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Great service and very professional.

Great service and very professional. The dealership was very professional and it’s design and layout.

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Navaraj Sankar

Navaraj Sankar

Sales Consultant
Contact Me
Dealership Experience 4 months
Excited to be a part of the Acura of Berlin team. Look forward to helping you with your vehicle needs. Stop by and say hello.
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 31, 2025

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Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

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The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 20, 2025

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Employee Rating

Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jan 02, 2025

Dealership Rating
Employee Rating

Everyone is very helpful and friendly.

Everyone is very helpful and friendly. It was a smooth and pleasant experience I would do business there again.

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Rachel Cutler

Rachel Cutler

Service Manager
Dealership Experience 4 months
Industry Experience 11 years 6 months
Passion for cars, the gym and my dogs. Stop by and say hello.
Recent Reviews

Feb 14, 2025

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Employee Rating

WARNING*******Purchased certified pre owned vehicle

WARNING*******Purchased certified pre owned vehicle within short time of having car issues occurred. Took to another Acura dealership that stated there were several problems. Trying to get this corrected by Acura of Berlin and Rachel will not call back. I have left 4 messages. The one person that did call back was rude would not listen ,unprofessional kept interrupting me and then hung up on me. I have a video and voicemail from another Northeast Acura dealership stating what needs to be fixed. I was told by Acura of Berlin that sometimes dealerships over exaggerate to get more money wow just blows my mind! Stand behind your products you sell!! Consider this before you purchase any car from Acura of Berlin dealership as they do not stand behind their vehicles they sell!!!

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 28, 2025

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I was very happy with the service and people working

I was very happy with the service and people working around my car Thank you very much

Dec 27, 2024

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Not professional at all.

Not professional at all. Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting several complaints working on my suv and he was sorry. And he was going to have another worker look into my suv . Jonathan calls to state the worker left stuff loose when replacing the parts. Then they kept it for 3 days more and tells me everything fix no noises etc. my suv sounds the same as to when I brought it to them. And drive worst then when I brought it to Acura .On top of the manger Racheal who is very unpleasant and snotty. After I told her I will leave a bad review she says do what I need to do. She is very unprofessional warning be aware of the sloppiness here at the Acura in Berlin!!!!! Not satisfied at all on top of they don’t want to refund you. For there poor work that wasn’t done correctly… who has the time to keep going back to the dealership and waiting for hours when there supposed to get it right the first time as there signs posted says!!!!

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Gage Heiss

Gage Heiss

Merchandiser
Contact Me
Dealership Experience 4 months
From Wyoming now a resident of Connecticut. Passion for cars and helping people. Stop by and say hello.
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

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Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

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Deven Selander

Deven Selander

Parts Advisor
Recent Reviews

Dec 12, 2024

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Claudia made the entire process easy and seamless.

Claudia made the entire process easy and seamless. Happy to recommend to anyone looking for a new Acura

Aug 20, 2024

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Excellent customer service … everyone at Acura is GREAT !

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .

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    Jim Pompei

    Jim Pompei

    Product Specialist

    104 Reviews
    Claudia Dijmarescu

    Claudia Dijmarescu

    Product Specialist

    48 Reviews
    Christian Rich

    Christian Rich

    BDC Specialist

    14 Reviews
    Leonard Pascual

    Leonard Pascual

    Sales Consultant

    13 Reviews
    Navaraj Sankar

    Navaraj Sankar

    Sales Consultant

    6 Reviews
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    Gage Heiss

    Merchandiser

    2 Reviews

Sales

Jim Pompei

Jim Pompei

Product Specialist

Certified
104 Reviews
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Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

Certified
48 Reviews
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Christian Rich

Christian Rich

BDC Specialist
14 Reviews
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Leonard Pascual

Leonard Pascual

Sales Consultant
13 Reviews
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Navaraj Sankar

Navaraj Sankar

Sales Consultant
6 Reviews
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Gage Heiss

Gage Heiss

Merchandiser
2 Reviews
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Keith Davis

Keith Davis

Service Advisor

298 Reviews
Certified
Recent Reviews

Feb 14, 2025

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Keith was great.

Keith was great...friendly, professional and business-like. He's an asset to your dealership.

Jan 31, 2025

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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 28, 2025

Dealership Rating
Employee Rating

I was very happy with the service and people working

I was very happy with the service and people working around my car Thank you very much

Jan 17, 2025

Dealership Rating
Employee Rating

Great Customer Service.

Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..

Jan 05, 2025

Dealership Rating
Employee Rating

The service department was professional , courteous, and

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

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Tom Suchojad

Tom Suchojad

Finance Manager

105 Reviews
Certified
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 11, 2025

Dealership Rating
Employee Rating

I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 21, 2025

Dealership Rating
Employee Rating

Professional staff and more than willing to work with us

Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

Jan 20, 2025

Dealership Rating
Employee Rating

Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

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Jim Pompei

Jim Pompei

Product Specialist

104 Reviews
Certified
Contact Me
Dealership Experience 5 years 6 months
Industry Experience 5 years 6 months
Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 14, 2025

Dealership Rating
Employee Rating

It was a great experience as it has been over the last 4

It was a great experience as it has been over the last 4 cars we have gotten here.

Feb 11, 2025

Dealership Rating
Employee Rating

I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 24, 2025

Dealership Rating
Employee Rating

Great sales - Jim Pompei - thank you for your

Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

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Jonathan Roath

Jonathan Roath

Service Advisor

90 Reviews
Certified
Dealership Experience 1 years 3 months
Industry Experience 18 years 7 months
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Acura Berlin is my dealer for my cars services.

Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work!

Jan 31, 2025

Dealership Rating
Employee Rating

They handled my car very well and informed me on more

They handled my car very well and informed me on more information about my car I did not know

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 24, 2025

Dealership Rating
Employee Rating

They did a Good job.

They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks

Jan 17, 2025

Dealership Rating
Employee Rating

I received excellent service and The staff explained to

I received excellent service and The staff explained to me thoroughly with the issue with my car was.

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Brandon Hines

Brandon Hines

General Sales Manager

77 Reviews
Certified
Industry Experience 21 years 4 months
Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

Dealership Rating
Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 20, 2025

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Outstanding on everything.

Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease.

Jan 15, 2025

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Employee Rating

Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

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Claudia Dijmarescu

Claudia Dijmarescu

Product Specialist

48 Reviews
Certified
Passionate car enthusiast dedicated to delivering exceptional customer service. Bi-lingual in Romanian and English. Stop by and say hello.
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

Dealership Rating
Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Dec 31, 2024

Dealership Rating
Employee Rating

They’re the best!

They’re the best! Everyone was very helpful and professional. Jim is great! Very funny, knowledgeable and goes above and beyond to make sure you get exactly what you want!

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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator

44 Reviews
Certified
Recent Reviews

Jan 05, 2025

Dealership Rating
Employee Rating

The service department was professional , courteous, and

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

Jan 01, 2025

Dealership Rating
Employee Rating

Great service, stayed within the advised timeframe, very

Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership

Dec 31, 2024

Dealership Rating
Employee Rating

Was told one thing and my husband was told another.

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out

Dec 28, 2024

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Employee Rating

Hydrated for my car while it was being serviced and the

Hydrated for my car while it was being serviced and the estimated time was spot on!

Dec 07, 2024

Dealership Rating
Employee Rating

Brian was very helpful , but my car still isn’t fix.

Brian was very helpful , but my car still isn’t fix. I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse .

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Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 4 years
Industry Experience 11 years
Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 11, 2025

Dealership Rating
Employee Rating

I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Jan 20, 2025

Dealership Rating
Employee Rating

Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jan 18, 2025

Dealership Rating
Employee Rating

Didn’t keep us updated on the process at all.

Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend.

Jan 07, 2025

Dealership Rating
Employee Rating

I haven’t purchased a car in 9 years and wasn’t sure what

I haven’t purchased a car in 9 years and wasn’t sure what to expect, but Acura of Berlin was the best experience I can recall!

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Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 15, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Sep 22, 2024

Dealership Rating
Employee Rating

Acura of Berlin is hands down the best dealership in the

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin.

Sep 15, 2024

Dealership Rating
Employee Rating

I’ve been servicing my car with Keith Davis since I

I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend .

Sep 14, 2024

Dealership Rating
Employee Rating

Jonathan was amazing.

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out -

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Eric Diaz

Eric Diaz

General Manager
Dealership Experience 4 years 5 months
Industry Experience 22 years 9 months
Hi, I'm Eric Diaz, a proud U.S. Army Veteran and a 21-year veteran of the auto industry. My journey started as a Technician and Auto Body Tech, but in 2008, I found my true calling in Automotive Sales, and I haven't looked back since. Outside of work, I spent 13 years DJing across the tri-state area and even taught Salsa dancing for a while. These days, I’m all about fitness and being a dedicated family man, supporting my kids in gymnastics, wrestling, and competitive race-kart racing. Whether you’re a car enthusiast dreaming of an NSX or a family in search of a stylish MDX, I’m here to help. Feel free to reach out—I’m excited to assist you! -Eric
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

They handled my car very well and informed me on more

They handled my car very well and informed me on more information about my car I did not know

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Dec 18, 2024

Dealership Rating
Employee Rating

Had no issues all went well and smooth great service cold

Had no issues all went well and smooth great service cold waters l Thanks guys

Dec 03, 2024

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Employee Rating

Eric is focused on solutions and an expert in his field!

Eric is focused on solutions and an expert in his field! Highly recommended. David Medeiros

Nov 11, 2024

Dealership Rating
Employee Rating

Brandon, Jim & Claudia were extremely helpful with my car

Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service.

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Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Aug 20, 2024

Dealership Rating
Employee Rating

Excellent customer service … everyone at Acura is GREAT !

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .

Jul 30, 2024

Dealership Rating
Employee Rating

Buying a vehicle was a great experience, simple, fast,

Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure.

Apr 17, 2024

Dealership Rating
Employee Rating

Keith has been helping me with repairs for my car

Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

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Christian Rich

Christian Rich

BDC Specialist
Contact Me
Dealership Experience 10 months
Industry Experience 6 years 9 months
I've been fascinated by people and their stories, naturally drawn to connecting and empathizing. Over time, this evolved into a knack for building relationships and creating positive interactions. My charisma and people skills have been central to my journey.
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

Dealership Rating
Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 21, 2025

Dealership Rating
Employee Rating

Professional staff and more than willing to work with us

Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

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Leonard Pascual

Leonard Pascual

Sales Consultant
Contact Me
Dealership Experience 5 months
Industry Experience 1 years 2 months
Hard working, energetic, filipino-american family man expecting first child soon. Immense passion for working with people and cars. Love learning about my customers and their families. I may be new to the business but I study our product inside and out to give you the best information I possibly can. I look forward to meeting you at Acura of Berlin.
Recent Reviews

Feb 06, 2025

Dealership Rating
Employee Rating

I felt anxious about making such a large purchase.

I felt anxious about making such a large purchase. Leo made the process easier. He was friendly and polite. The overall experience was great!

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 23, 2025

Dealership Rating
Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen.

Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok

Jan 15, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and courtious staff,

Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

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Brian Roush

Brian Roush

Service Advisor
Dealership Experience 5 months
Industry Experience 9 years 11 months
Former technician for 5 years at our Executive Kia location. Passion for cars and people. Love meeting new faces stop by and say hello.
Recent Reviews

Feb 14, 2025

Dealership Rating
Employee Rating

Clean facility.

Clean facility. Prompt Service. Friendly staff. Have been coming to Acura of Berlin for years.

Feb 09, 2025

Dealership Rating
Employee Rating

Brian was courteous, friendly, called and explained the

Brian was courteous, friendly, called and explained the issues, and the fixes. He's an asset to the dealership.

Jan 31, 2025

Dealership Rating
Employee Rating

Dealer completed both recalls on MDX without difficulty

Dealer completed both recalls on MDX without difficulty and were very professional. Very easy process.

Jan 24, 2025

Dealership Rating
Employee Rating

Great sales - Jim Pompei - thank you for your

Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

Jan 22, 2025

Dealership Rating
Employee Rating

Great service and very professional.

Great service and very professional. The dealership was very professional and it’s design and layout.

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Navaraj Sankar

Navaraj Sankar

Sales Consultant
Contact Me
Dealership Experience 4 months
Excited to be a part of the Acura of Berlin team. Look forward to helping you with your vehicle needs. Stop by and say hello.
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Jan 20, 2025

Dealership Rating
Employee Rating

Outstanding dealership.

Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jan 02, 2025

Dealership Rating
Employee Rating

Everyone is very helpful and friendly.

Everyone is very helpful and friendly. It was a smooth and pleasant experience I would do business there again.

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Rachel Cutler

Rachel Cutler

Service Manager
Dealership Experience 4 months
Industry Experience 11 years 6 months
Passion for cars, the gym and my dogs. Stop by and say hello.
Recent Reviews

Feb 14, 2025

Dealership Rating
Employee Rating

WARNING*******Purchased certified pre owned vehicle

WARNING*******Purchased certified pre owned vehicle within short time of having car issues occurred. Took to another Acura dealership that stated there were several problems. Trying to get this corrected by Acura of Berlin and Rachel will not call back. I have left 4 messages. The one person that did call back was rude would not listen ,unprofessional kept interrupting me and then hung up on me. I have a video and voicemail from another Northeast Acura dealership stating what needs to be fixed. I was told by Acura of Berlin that sometimes dealerships over exaggerate to get more money wow just blows my mind! Stand behind your products you sell!! Consider this before you purchase any car from Acura of Berlin dealership as they do not stand behind their vehicles they sell!!!

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 28, 2025

Dealership Rating
Employee Rating

I was very happy with the service and people working

I was very happy with the service and people working around my car Thank you very much

Dec 27, 2024

Dealership Rating
Employee Rating

Not professional at all.

Not professional at all. Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting several complaints working on my suv and he was sorry. And he was going to have another worker look into my suv . Jonathan calls to state the worker left stuff loose when replacing the parts. Then they kept it for 3 days more and tells me everything fix no noises etc. my suv sounds the same as to when I brought it to them. And drive worst then when I brought it to Acura .On top of the manger Racheal who is very unpleasant and snotty. After I told her I will leave a bad review she says do what I need to do. She is very unprofessional warning be aware of the sloppiness here at the Acura in Berlin!!!!! Not satisfied at all on top of they don’t want to refund you. For there poor work that wasn’t done correctly… who has the time to keep going back to the dealership and waiting for hours when there supposed to get it right the first time as there signs posted says!!!!

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Gage Heiss

Gage Heiss

Merchandiser
Contact Me
Dealership Experience 4 months
From Wyoming now a resident of Connecticut. Passion for cars and helping people. Stop by and say hello.
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 27, 2025

Dealership Rating
Employee Rating

The dealership was professional, efficient, personable,

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

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Deven Selander

Deven Selander

Parts Advisor
Recent Reviews

Dec 12, 2024

Dealership Rating
Employee Rating

Claudia made the entire process easy and seamless.

Claudia made the entire process easy and seamless. Happy to recommend to anyone looking for a new Acura

Aug 20, 2024

Dealership Rating
Employee Rating

Excellent customer service … everyone at Acura is GREAT !

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .

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    Jim Pompei

    Jim Pompei

    Product Specialist

    104 Reviews
    Claudia Dijmarescu

    Claudia Dijmarescu

    Product Specialist

    48 Reviews
    Christian Rich

    Christian Rich

    BDC Specialist

    14 Reviews
    Leonard Pascual

    Leonard Pascual

    Sales Consultant

    13 Reviews
    Navaraj Sankar

    Navaraj Sankar

    Sales Consultant

    6 Reviews
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    Gage Heiss

    Merchandiser

    2 Reviews

Service

Keith Davis

Keith Davis

Service Advisor

Certified
298 Reviews
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Jonathan Roath

Jonathan Roath

Service Advisor

Certified
90 Reviews
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Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator

Certified
44 Reviews
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Brian Roush

Brian Roush

Service Advisor
12 Reviews
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Rachel Cutler

Rachel Cutler

Service Manager
4 Reviews
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Keith Davis

Keith Davis

Service Advisor

298 Reviews
Certified
Recent Reviews

Feb 14, 2025

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Keith was great.

Keith was great...friendly, professional and business-like. He's an asset to your dealership.

Jan 31, 2025

Dealership Rating
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There was little waiting for my service appt.

There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.

Jan 28, 2025

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I was very happy with the service and people working

I was very happy with the service and people working around my car Thank you very much

Jan 17, 2025

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Employee Rating

Great Customer Service.

Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..

Jan 05, 2025

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Employee Rating

The service department was professional , courteous, and

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

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Tom Suchojad

Tom Suchojad

Finance Manager

105 Reviews
Certified
Recent Reviews

Feb 15, 2025

Dealership Rating
Employee Rating

The car was as described online, the sales team did not

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.

Feb 11, 2025

Dealership Rating
Employee Rating

I must say that Acura of Berlin is very welcoming!

I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!

Feb 10, 2025

Dealership Rating
Employee Rating

I am very pleased with my experience thus far!

I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!

Jan 21, 2025

Dealership Rating
Employee Rating

Professional staff and more than willing to work with us

Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

Jan 20, 2025

Dealership Rating