Staff

Management

Lucius Ulett

Lucius Ulett

Sales Manager
13 Reviews
View Bio
Eric Diaz

Eric Diaz

General Manager
9 Reviews
View Bio
Jennifer Budaj

Jennifer Budaj

BDC Manager
8 Reviews
View Bio
Keith Davis

Keith Davis

Service Advisor

207 Reviews
Certified
Recent Reviews

Nov 28, 2023

Dealership Rating
Employee Rating

Fast, respectful, quality Always great customer service,

Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish.

Nov 24, 2023

Dealership Rating
Employee Rating

Good service but they keep saying the timing belt needs

Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing.

Nov 21, 2023

Dealership Rating
Employee Rating

My experience with Acura was accommodating to my needs,

My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service.

Nov 20, 2023

Dealership Rating
Employee Rating

Great clean place to have ur car worked on very friendly

Great clean place to have ur car worked on very friendly staff I will continue to go ther

Nov 18, 2023

Dealership Rating
Employee Rating

Always informed of everything that is going on.

Always informed of everything that is going on. The dealership is always clean and neat. Staff are always attentive.

View More Reviews on DealerRater
Erica Casey

Erica Casey

Product Specialist
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 6 years 2 months
I have been in the car business since 2017, but my passion for Acura started in 2013 when I purchased a 2008 TL Type S with 36,000 miles on it. 10 years and 250,000 + miles later, my car is still going strong and truly lives up to the reliability and comfort known in the Acura brand! Selling a great vehicle in my community is a rewarding experience and I enjoy connecting with anyone who is new to the brand, or a loyal Acura client. It is my goal to provide the very best service and get you into the vehicle you want! I am available Monday, and Wednesday-Saturday. On Wednesdays I'm assisted by my 3 year old Australian Shepherd/Poodle mix, Stanley. I can be reached via email at [email protected] or via landline at the dealership 860-829-3795. I welcome and would enjoy the opportunity to assist you with your vehicle search!
Recent Reviews

Nov 20, 2023

Dealership Rating
Employee Rating

Erica was great to work with.

Erica was great to work with. She made a difficult situation much easier I'm good

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 12, 2023

Dealership Rating
Employee Rating

She was very patient and understanding.

She was very patient and understanding. I would highly recommend her! The whole experience was great and smooth

Nov 12, 2023

Dealership Rating
Employee Rating

Erica was great to work with, patient and great to work

Erica was great to work with, patient and great to work with. She was awesome

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

View More Reviews on DealerRater
Tom Suchojad

Tom Suchojad

Finance Manager
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

View More Reviews on DealerRater
Jim Pompei

Jim Pompei

Product Specialist
Dealership Experience 4 years 3 months
Industry Experience 4 years 3 months
Hey everybody Jim Pompei here at Acura Of Berlin come on down to our state of the art facility and I promise your experience will be flawless. Please give me a call and give me an opportunity. Thank you.
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Oct 18, 2023

Dealership Rating
Employee Rating

GREAT experience.

GREAT experience. Jim has a wonderful personality, very knowledgeable and made the process easy. Told him what I was looking for and the price range and he got me into a car I love! Will be back again.

Oct 18, 2023

Dealership Rating
Employee Rating

This was my very first scheduled service visit at this

This was my very first scheduled service visit at this dealership. Everyone and everything was excellent.

View More Reviews on DealerRater
Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

Dealership Rating
Employee Rating

Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

Dealership Rating
Employee Rating

I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

View More Reviews on DealerRater
Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 2 years 9 months
Industry Experience 9 years 9 months
Resident in Manchester, Ct, Family Man; appreciate all sports. Wonder Team at Acura of Berlin…
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Oct 08, 2023

Dealership Rating
Employee Rating

Great customer service without the over bearing sales

Great customer service without the over bearing sales pitches. Erica listened to what I wanted and then called when it arrived. I love my TLX. I would refer Acura of Berlin to friends and family.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

View More Reviews on DealerRater
Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

May 30, 2023

Dealership Rating
Employee Rating

I let the Acura dealership Came home turned my car off

I let the Acura dealership Came home turned my car off then turned it on my psi sensors wasn’t reading instead of them tryna help me find a solution they got into defensive debate with me saying they only put air in my tire but why put air in my tires if the psi was ok I would never bring my car to this dealership

May 29, 2023

Dealership Rating
Employee Rating

Always professional and caring service even in my last

Always professional and caring service even in my last minute emergencies. They have never given me a problem with bring my car in and receiving a loner. I have been to and call other dealers this site is by far one of the best. I am always satisfied with price and service. They treat me very well. Thank You to staff and management for all your hard work.

View More Reviews on DealerRater
Eric Diaz

Eric Diaz

General Manager
Dealership Experience 3 years 2 months
Industry Experience 21 years 6 months
I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 30, 2023

Dealership Rating
Employee Rating

Love this place especially Jim p.

Love this place especially Jim p.everyone was amazing from the minute I walked on the lot.

Sep 07, 2023

Dealership Rating
Employee Rating

It has been a pleasure doing business with this

It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic

Apr 03, 2023

Dealership Rating
Employee Rating

I asked for a specific bank, and they threw my credit to

I asked for a specific bank, and they threw my credit to 5 different banks

Apr 01, 2023

Dealership Rating
Employee Rating

Excellent the way they go over to make sure the client is

Excellent the way they go over to make sure the client is satisfied is the best.

View More Reviews on DealerRater
Jennifer Budaj

Jennifer Budaj

BDC Manager
Industry Experience 28 years 10 months
Have been assisting online customers with a smooth and seamless experience for over 25 years!
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Aug 06, 2023

Dealership Rating
Employee Rating

I can’t say enough great things about Jen.

I can’t say enough great things about Jen. Extremely kind and very helpful with my first Acura purchase.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

Apr 08, 2023

Dealership Rating
Employee Rating

Great service, made me feel comfortable the whole time I

Great service, made me feel comfortable the whole time I was getting my car serviced, will be back again.

Mar 23, 2023

Dealership Rating
Employee Rating

It began for me back in 2018 with Senior Sales Consultant

It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾

View More Reviews on DealerRater
Diyan Sheikh

Diyan Sheikh

Product Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

Sep 19, 2023

Dealership Rating
Employee Rating

My service visit went great!

My service visit went great! They were prompt on taking my vehicle in and Jessica managed my service diligently! She kept me informed on every step. The team was honest on what work was really needed now and what could wait! This gives me great confidence in the service team. Trust is key when it comes to any auto service, and I am not easily impressed! I trust this team 100%.

View More Reviews on DealerRater
Moesha Garcia

Moesha Garcia

Product Specialist
View More Reviews on DealerRater
Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
View More Reviews on DealerRater

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    Erica Casey
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    Erica Casey

    Erica Casey

    Product Specialist

    38 Reviews
    Diyan Sheikh

    Diyan Sheikh

    Product Specialist

    4 Reviews
    Moesha Garcia

    Moesha Garcia

    Product Specialist

Sales

Erica Casey

Erica Casey

Product Specialist
38 Reviews
View Bio
Jim Pompei

Jim Pompei

Product Specialist
23 Reviews
View Bio
Diyan Sheikh

Diyan Sheikh

Product Specialist
4 Reviews
View Bio
Moesha Garcia

Moesha Garcia

Product Specialist
View Bio
Keith Davis

Keith Davis

Service Advisor

207 Reviews
Certified
Recent Reviews

Nov 28, 2023

Dealership Rating
Employee Rating

Fast, respectful, quality Always great customer service,

Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish.

Nov 24, 2023

Dealership Rating
Employee Rating

Good service but they keep saying the timing belt needs

Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing.

Nov 21, 2023

Dealership Rating
Employee Rating

My experience with Acura was accommodating to my needs,

My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service.

Nov 20, 2023

Dealership Rating
Employee Rating

Great clean place to have ur car worked on very friendly

Great clean place to have ur car worked on very friendly staff I will continue to go ther

Nov 18, 2023

Dealership Rating
Employee Rating

Always informed of everything that is going on.

Always informed of everything that is going on. The dealership is always clean and neat. Staff are always attentive.

View More Reviews on DealerRater
Erica Casey

Erica Casey

Product Specialist
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 6 years 2 months
I have been in the car business since 2017, but my passion for Acura started in 2013 when I purchased a 2008 TL Type S with 36,000 miles on it. 10 years and 250,000 + miles later, my car is still going strong and truly lives up to the reliability and comfort known in the Acura brand! Selling a great vehicle in my community is a rewarding experience and I enjoy connecting with anyone who is new to the brand, or a loyal Acura client. It is my goal to provide the very best service and get you into the vehicle you want! I am available Monday, and Wednesday-Saturday. On Wednesdays I'm assisted by my 3 year old Australian Shepherd/Poodle mix, Stanley. I can be reached via email at [email protected] or via landline at the dealership 860-829-3795. I welcome and would enjoy the opportunity to assist you with your vehicle search!
Recent Reviews

Nov 20, 2023

Dealership Rating
Employee Rating

Erica was great to work with.

Erica was great to work with. She made a difficult situation much easier I'm good

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 12, 2023

Dealership Rating
Employee Rating

She was very patient and understanding.

She was very patient and understanding. I would highly recommend her! The whole experience was great and smooth

Nov 12, 2023

Dealership Rating
Employee Rating

Erica was great to work with, patient and great to work

Erica was great to work with, patient and great to work with. She was awesome

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

View More Reviews on DealerRater
Tom Suchojad

Tom Suchojad

Finance Manager
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

View More Reviews on DealerRater
Jim Pompei

Jim Pompei

Product Specialist
Dealership Experience 4 years 3 months
Industry Experience 4 years 3 months
Hey everybody Jim Pompei here at Acura Of Berlin come on down to our state of the art facility and I promise your experience will be flawless. Please give me a call and give me an opportunity. Thank you.
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Oct 18, 2023

Dealership Rating
Employee Rating

GREAT experience.

GREAT experience. Jim has a wonderful personality, very knowledgeable and made the process easy. Told him what I was looking for and the price range and he got me into a car I love! Will be back again.

Oct 18, 2023

Dealership Rating
Employee Rating

This was my very first scheduled service visit at this

This was my very first scheduled service visit at this dealership. Everyone and everything was excellent.

View More Reviews on DealerRater
Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

Dealership Rating
Employee Rating

Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

Dealership Rating
Employee Rating

I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

View More Reviews on DealerRater
Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 2 years 9 months
Industry Experience 9 years 9 months
Resident in Manchester, Ct, Family Man; appreciate all sports. Wonder Team at Acura of Berlin…
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Oct 08, 2023

Dealership Rating
Employee Rating

Great customer service without the over bearing sales

Great customer service without the over bearing sales pitches. Erica listened to what I wanted and then called when it arrived. I love my TLX. I would refer Acura of Berlin to friends and family.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

View More Reviews on DealerRater
Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

May 30, 2023

Dealership Rating
Employee Rating

I let the Acura dealership Came home turned my car off

I let the Acura dealership Came home turned my car off then turned it on my psi sensors wasn’t reading instead of them tryna help me find a solution they got into defensive debate with me saying they only put air in my tire but why put air in my tires if the psi was ok I would never bring my car to this dealership

May 29, 2023

Dealership Rating
Employee Rating

Always professional and caring service even in my last

Always professional and caring service even in my last minute emergencies. They have never given me a problem with bring my car in and receiving a loner. I have been to and call other dealers this site is by far one of the best. I am always satisfied with price and service. They treat me very well. Thank You to staff and management for all your hard work.

View More Reviews on DealerRater
Eric Diaz

Eric Diaz

General Manager
Dealership Experience 3 years 2 months
Industry Experience 21 years 6 months
I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 30, 2023

Dealership Rating
Employee Rating

Love this place especially Jim p.

Love this place especially Jim p.everyone was amazing from the minute I walked on the lot.

Sep 07, 2023

Dealership Rating
Employee Rating

It has been a pleasure doing business with this

It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic

Apr 03, 2023

Dealership Rating
Employee Rating

I asked for a specific bank, and they threw my credit to

I asked for a specific bank, and they threw my credit to 5 different banks

Apr 01, 2023

Dealership Rating
Employee Rating

Excellent the way they go over to make sure the client is

Excellent the way they go over to make sure the client is satisfied is the best.

View More Reviews on DealerRater
Jennifer Budaj

Jennifer Budaj

BDC Manager
Industry Experience 28 years 10 months
Have been assisting online customers with a smooth and seamless experience for over 25 years!
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Aug 06, 2023

Dealership Rating
Employee Rating

I can’t say enough great things about Jen.

I can’t say enough great things about Jen. Extremely kind and very helpful with my first Acura purchase.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

Apr 08, 2023

Dealership Rating
Employee Rating

Great service, made me feel comfortable the whole time I

Great service, made me feel comfortable the whole time I was getting my car serviced, will be back again.

Mar 23, 2023

Dealership Rating
Employee Rating

It began for me back in 2018 with Senior Sales Consultant

It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾

View More Reviews on DealerRater
Diyan Sheikh

Diyan Sheikh

Product Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

Sep 19, 2023

Dealership Rating
Employee Rating

My service visit went great!

My service visit went great! They were prompt on taking my vehicle in and Jessica managed my service diligently! She kept me informed on every step. The team was honest on what work was really needed now and what could wait! This gives me great confidence in the service team. Trust is key when it comes to any auto service, and I am not easily impressed! I trust this team 100%.

View More Reviews on DealerRater
Moesha Garcia

Moesha Garcia

Product Specialist
View More Reviews on DealerRater
Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
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    Erica Casey

    Erica Casey

    Product Specialist

    38 Reviews
    Diyan Sheikh

    Diyan Sheikh

    Product Specialist

    4 Reviews
    Moesha Garcia

    Moesha Garcia

    Product Specialist

Service

Keith Davis

Keith Davis

Service Advisor

Certified
207 Reviews
View Bio
Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
View Bio
Keith Davis

Keith Davis

Service Advisor

207 Reviews
Certified
Recent Reviews

Nov 28, 2023

Dealership Rating
Employee Rating

Fast, respectful, quality Always great customer service,

Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish.

Nov 24, 2023

Dealership Rating
Employee Rating

Good service but they keep saying the timing belt needs

Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing.

Nov 21, 2023

Dealership Rating
Employee Rating

My experience with Acura was accommodating to my needs,

My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service.

Nov 20, 2023

Dealership Rating
Employee Rating

Great clean place to have ur car worked on very friendly

Great clean place to have ur car worked on very friendly staff I will continue to go ther

Nov 18, 2023

Dealership Rating
Employee Rating

Always informed of everything that is going on.

Always informed of everything that is going on. The dealership is always clean and neat. Staff are always attentive.

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Erica Casey

Erica Casey

Product Specialist
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 6 years 2 months
I have been in the car business since 2017, but my passion for Acura started in 2013 when I purchased a 2008 TL Type S with 36,000 miles on it. 10 years and 250,000 + miles later, my car is still going strong and truly lives up to the reliability and comfort known in the Acura brand! Selling a great vehicle in my community is a rewarding experience and I enjoy connecting with anyone who is new to the brand, or a loyal Acura client. It is my goal to provide the very best service and get you into the vehicle you want! I am available Monday, and Wednesday-Saturday. On Wednesdays I'm assisted by my 3 year old Australian Shepherd/Poodle mix, Stanley. I can be reached via email at [email protected] or via landline at the dealership 860-829-3795. I welcome and would enjoy the opportunity to assist you with your vehicle search!
Recent Reviews

Nov 20, 2023

Dealership Rating
Employee Rating

Erica was great to work with.

Erica was great to work with. She made a difficult situation much easier I'm good

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 12, 2023

Dealership Rating
Employee Rating

She was very patient and understanding.

She was very patient and understanding. I would highly recommend her! The whole experience was great and smooth

Nov 12, 2023

Dealership Rating
Employee Rating

Erica was great to work with, patient and great to work

Erica was great to work with, patient and great to work with. She was awesome

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

View More Reviews on DealerRater
Tom Suchojad

Tom Suchojad

Finance Manager
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

View More Reviews on DealerRater
Jim Pompei

Jim Pompei

Product Specialist
Dealership Experience 4 years 3 months
Industry Experience 4 years 3 months
Hey everybody Jim Pompei here at Acura Of Berlin come on down to our state of the art facility and I promise your experience will be flawless. Please give me a call and give me an opportunity. Thank you.
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Oct 18, 2023

Dealership Rating
Employee Rating

GREAT experience.

GREAT experience. Jim has a wonderful personality, very knowledgeable and made the process easy. Told him what I was looking for and the price range and he got me into a car I love! Will be back again.

Oct 18, 2023

Dealership Rating
Employee Rating

This was my very first scheduled service visit at this

This was my very first scheduled service visit at this dealership. Everyone and everything was excellent.

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Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

Dealership Rating
Employee Rating

Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

Dealership Rating
Employee Rating

I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

View More Reviews on DealerRater
Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 2 years 9 months
Industry Experience 9 years 9 months
Resident in Manchester, Ct, Family Man; appreciate all sports. Wonder Team at Acura of Berlin…
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Oct 08, 2023

Dealership Rating
Employee Rating

Great customer service without the over bearing sales

Great customer service without the over bearing sales pitches. Erica listened to what I wanted and then called when it arrived. I love my TLX. I would refer Acura of Berlin to friends and family.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

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Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

May 30, 2023

Dealership Rating
Employee Rating

I let the Acura dealership Came home turned my car off

I let the Acura dealership Came home turned my car off then turned it on my psi sensors wasn’t reading instead of them tryna help me find a solution they got into defensive debate with me saying they only put air in my tire but why put air in my tires if the psi was ok I would never bring my car to this dealership

May 29, 2023

Dealership Rating
Employee Rating

Always professional and caring service even in my last

Always professional and caring service even in my last minute emergencies. They have never given me a problem with bring my car in and receiving a loner. I have been to and call other dealers this site is by far one of the best. I am always satisfied with price and service. They treat me very well. Thank You to staff and management for all your hard work.

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Eric Diaz

Eric Diaz

General Manager
Dealership Experience 3 years 2 months
Industry Experience 21 years 6 months
I'm Eric Diaz a U.S. Army Veteran and a 21 year Auto Industry Veteran as well. What feels life a lifetime ago- I was a Technician and a Auto Body Tech. With both trades under my belt-I decided to go into Automotive Sales in 2008 and haven't looked back. Apart from cars, I also DJ'd throughout the tri-state area for 13 years, taught Salsa Dancing for a few years, and now a big fan of fitness. As a family man, I now enjoy supporting my kids with gymnastics, wrestling and competitive race-kart racing. If you're a car enthusiast looking for an NSX or family looking for a stylish MDX, please don't hesitate to call or email me. I look forward to assisting you! -Eric
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 30, 2023

Dealership Rating
Employee Rating

Love this place especially Jim p.

Love this place especially Jim p.everyone was amazing from the minute I walked on the lot.

Sep 07, 2023

Dealership Rating
Employee Rating

It has been a pleasure doing business with this

It has been a pleasure doing business with this dealership this is the third car that l have purchased from them always felt l came out on top service is fantastic

Apr 03, 2023

Dealership Rating
Employee Rating

I asked for a specific bank, and they threw my credit to

I asked for a specific bank, and they threw my credit to 5 different banks

Apr 01, 2023

Dealership Rating
Employee Rating

Excellent the way they go over to make sure the client is

Excellent the way they go over to make sure the client is satisfied is the best.

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Jennifer Budaj

Jennifer Budaj

BDC Manager
Industry Experience 28 years 10 months
Have been assisting online customers with a smooth and seamless experience for over 25 years!
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Aug 06, 2023

Dealership Rating
Employee Rating

I can’t say enough great things about Jen.

I can’t say enough great things about Jen. Extremely kind and very helpful with my first Acura purchase.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

Apr 08, 2023

Dealership Rating
Employee Rating

Great service, made me feel comfortable the whole time I

Great service, made me feel comfortable the whole time I was getting my car serviced, will be back again.

Mar 23, 2023

Dealership Rating
Employee Rating

It began for me back in 2018 with Senior Sales Consultant

It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾

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Diyan Sheikh

Diyan Sheikh

Product Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

Sep 19, 2023

Dealership Rating
Employee Rating

My service visit went great!

My service visit went great! They were prompt on taking my vehicle in and Jessica managed my service diligently! She kept me informed on every step. The team was honest on what work was really needed now and what could wait! This gives me great confidence in the service team. Trust is key when it comes to any auto service, and I am not easily impressed! I trust this team 100%.

View More Reviews on DealerRater
Moesha Garcia

Moesha Garcia

Product Specialist
View More Reviews on DealerRater
Matthew Roy

Matthew Roy

Cashier/Appointment Coordinator
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Erica Casey
    Diyan Sheikh
    Moesha Garcia
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Erica Casey

    Erica Casey

    Product Specialist

    38 Reviews
    Diyan Sheikh

    Diyan Sheikh

    Product Specialist

    4 Reviews
    Moesha Garcia

    Moesha Garcia

    Product Specialist

Parts

Javier Rivera

Javier Rivera

Parts Specialist
21 Reviews
View Bio
Steve Hooker

Steve Hooker

Parts Manager
10 Reviews
View Bio
Keith Davis

Keith Davis

Service Advisor

207 Reviews
Certified
Recent Reviews

Nov 28, 2023

Dealership Rating
Employee Rating

Fast, respectful, quality Always great customer service,

Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish.

Nov 24, 2023

Dealership Rating
Employee Rating

Good service but they keep saying the timing belt needs

Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing.

Nov 21, 2023

Dealership Rating
Employee Rating

My experience with Acura was accommodating to my needs,

My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service.

Nov 20, 2023

Dealership Rating
Employee Rating

Great clean place to have ur car worked on very friendly

Great clean place to have ur car worked on very friendly staff I will continue to go ther

Nov 18, 2023

Dealership Rating
Employee Rating

Always informed of everything that is going on.

Always informed of everything that is going on. The dealership is always clean and neat. Staff are always attentive.

View More Reviews on DealerRater
Erica Casey

Erica Casey

Product Specialist
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 6 years 2 months
I have been in the car business since 2017, but my passion for Acura started in 2013 when I purchased a 2008 TL Type S with 36,000 miles on it. 10 years and 250,000 + miles later, my car is still going strong and truly lives up to the reliability and comfort known in the Acura brand! Selling a great vehicle in my community is a rewarding experience and I enjoy connecting with anyone who is new to the brand, or a loyal Acura client. It is my goal to provide the very best service and get you into the vehicle you want! I am available Monday, and Wednesday-Saturday. On Wednesdays I'm assisted by my 3 year old Australian Shepherd/Poodle mix, Stanley. I can be reached via email at [email protected] or via landline at the dealership 860-829-3795. I welcome and would enjoy the opportunity to assist you with your vehicle search!
Recent Reviews

Nov 20, 2023

Dealership Rating
Employee Rating

Erica was great to work with.

Erica was great to work with. She made a difficult situation much easier I'm good

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 12, 2023

Dealership Rating
Employee Rating

She was very patient and understanding.

She was very patient and understanding. I would highly recommend her! The whole experience was great and smooth

Nov 12, 2023

Dealership Rating
Employee Rating

Erica was great to work with, patient and great to work

Erica was great to work with, patient and great to work with. She was awesome

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

View More Reviews on DealerRater
Tom Suchojad

Tom Suchojad

Finance Manager
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

View More Reviews on DealerRater
Jim Pompei

Jim Pompei

Product Specialist
Dealership Experience 4 years 3 months
Industry Experience 4 years 3 months
Hey everybody Jim Pompei here at Acura Of Berlin come on down to our state of the art facility and I promise your experience will be flawless. Please give me a call and give me an opportunity. Thank you.
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Oct 18, 2023

Dealership Rating
Employee Rating

GREAT experience.

GREAT experience. Jim has a wonderful personality, very knowledgeable and made the process easy. Told him what I was looking for and the price range and he got me into a car I love! Will be back again.

Oct 18, 2023

Dealership Rating
Employee Rating

This was my very first scheduled service visit at this

This was my very first scheduled service visit at this dealership. Everyone and everything was excellent.

View More Reviews on DealerRater
Javier Rivera

Javier Rivera

Parts Specialist
Recent Reviews

Nov 15, 2023

Dealership Rating
Employee Rating

Erica was very professional and informative about vehicle

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations.

Nov 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing!

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my miles are low on my oil change an that they will only balance the front tires not all four with attitude. Made me second guest if I should even service my car

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 01, 2023

Dealership Rating
Employee Rating

Absolutely awesome, very professional, exceptional

Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed

Aug 04, 2023

Dealership Rating
Employee Rating

I am very satisfied with Acura of Berlin's sales, service

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive.

View More Reviews on DealerRater
Lucius Ulett

Lucius Ulett

Sales Manager
Dealership Experience 2 years 9 months
Industry Experience 9 years 9 months
Resident in Manchester, Ct, Family Man; appreciate all sports. Wonder Team at Acura of Berlin…
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

Very professional staff.

Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth.

Nov 03, 2023

Dealership Rating
Employee Rating

Everyone was very attentive and friendly and were a

Everyone was very attentive and friendly and were a pleasure to work with. Diyan was excellent and very personable and made sure he answered all my questions and concerns.

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Oct 08, 2023

Dealership Rating
Employee Rating

Great customer service without the over bearing sales

Great customer service without the over bearing sales pitches. Erica listened to what I wanted and then called when it arrived. I love my TLX. I would refer Acura of Berlin to friends and family.

Oct 05, 2023

Dealership Rating
Employee Rating

Excellent and responsive sales rep in Erica.

Excellent and responsive sales rep in Erica. Dealership is professional and courteous Would recommend it to any potential customer

View More Reviews on DealerRater
Steve Hooker

Steve Hooker

Parts Manager
Recent Reviews

Nov 02, 2023

Dealership Rating
Employee Rating

Jessica help me so much honestly she really helped me in

Jessica help me so much honestly she really helped me in a time of need

Sep 25, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and accommodating.

Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice.

Jun 08, 2023

Dealership Rating
Employee Rating

Excellent Dealership, Jason Hastey is one of the best

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand

May 30, 2023

Dealership Rating