Staff
Management

Tom Suchojad
Finance Manager

Brandon Hines
General Sales Manager

Lucius Ulett
Sales Manager

Eric Diaz
General Manager

Keith Davis
Service Advisor
Feb 14, 2025
Keith was great.
Keith was great...friendly, professional and business-like. He's an asset to your dealership.
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 28, 2025
I was very happy with the service and people working
I was very happy with the service and people working around my car Thank you very much
Jan 17, 2025
Great Customer Service.
Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..
Jan 05, 2025
The service department was professional , courteous, and
The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

Tom Suchojad
Finance Manager
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 21, 2025
Professional staff and more than willing to work with us
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jim Pompei
Product Specialist
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 14, 2025
It was a great experience as it has been over the last 4
It was a great experience as it has been over the last 4 cars we have gotten here.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 24, 2025
Great sales - Jim Pompei - thank you for your
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

Jonathan Roath
Service Advisor
Feb 09, 2025
Acura Berlin is my dealer for my cars services.
Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work!
Jan 31, 2025
They handled my car very well and informed me on more
They handled my car very well and informed me on more information about my car I did not know
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 24, 2025
They did a Good job.
They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks
Jan 17, 2025
I received excellent service and The staff explained to
I received excellent service and The staff explained to me thoroughly with the issue with my car was.

Brandon Hines
General Sales Manager
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 20, 2025
Outstanding on everything.
Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease.
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Claudia Dijmarescu
Product Specialist
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Dec 31, 2024
They’re the best!
They’re the best! Everyone was very helpful and professional. Jim is great! Very funny, knowledgeable and goes above and beyond to make sure you get exactly what you want!

Matthew Roy
Cashier/Appointment Coordinator
Jan 05, 2025
The service department was professional , courteous, and
The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.
Jan 01, 2025
Great service, stayed within the advised timeframe, very
Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership
Dec 31, 2024
Was told one thing and my husband was told another.
Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out
Dec 28, 2024
Hydrated for my car while it was being serviced and the
Hydrated for my car while it was being serviced and the estimated time was spot on!
Dec 07, 2024
Brian was very helpful , but my car still isn’t fix.
Brian was very helpful , but my car still isn’t fix. I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse .

Lucius Ulett
Sales Manager
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease
Jan 18, 2025
Didn’t keep us updated on the process at all.
Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend.
Jan 07, 2025
I haven’t purchased a car in 9 years and wasn’t sure what
I haven’t purchased a car in 9 years and wasn’t sure what to expect, but Acura of Berlin was the best experience I can recall!

Javier Rivera
Parts Specialist
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.
Sep 22, 2024
Acura of Berlin is hands down the best dealership in the
Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin.
Sep 15, 2024
I’ve been servicing my car with Keith Davis since I
I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend .
Sep 14, 2024
Jonathan was amazing.
Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out -

Eric Diaz
General Manager
Jan 31, 2025
They handled my car very well and informed me on more
They handled my car very well and informed me on more information about my car I did not know
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Dec 18, 2024
Had no issues all went well and smooth great service cold
Had no issues all went well and smooth great service cold waters l Thanks guys
Dec 03, 2024
Eric is focused on solutions and an expert in his field!
Eric is focused on solutions and an expert in his field! Highly recommended. David Medeiros
Nov 11, 2024
Brandon, Jim & Claudia were extremely helpful with my car
Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service.

Steve Hooker
Parts Manager
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.
Aug 20, 2024
Excellent customer service … everyone at Acura is GREAT !
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .
Jul 30, 2024
Buying a vehicle was a great experience, simple, fast,
Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure.
Apr 17, 2024
Keith has been helping me with repairs for my car
Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.
Nov 02, 2023
Jessica help me so much honestly she really helped me in
Jessica help me so much honestly she really helped me in a time of need

Christian Rich
BDC Specialist
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 21, 2025
Professional staff and more than willing to work with us
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

Leonard Pascual
Sales Consultant
Feb 06, 2025
I felt anxious about making such a large purchase.
I felt anxious about making such a large purchase. Leo made the process easier. He was friendly and polite. The overall experience was great!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Brian Roush
Service Advisor
Feb 14, 2025
Clean facility.
Clean facility. Prompt Service. Friendly staff. Have been coming to Acura of Berlin for years.
Feb 09, 2025
Brian was courteous, friendly, called and explained the
Brian was courteous, friendly, called and explained the issues, and the fixes. He's an asset to the dealership.
Jan 31, 2025
Dealer completed both recalls on MDX without difficulty
Dealer completed both recalls on MDX without difficulty and were very professional. Very easy process.
Jan 24, 2025
Great sales - Jim Pompei - thank you for your
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.
Jan 22, 2025
Great service and very professional.
Great service and very professional. The dealership was very professional and it’s design and layout.

Navaraj Sankar
Sales Consultant
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease
Jan 02, 2025
Everyone is very helpful and friendly.
Everyone is very helpful and friendly. It was a smooth and pleasant experience I would do business there again.

Rachel Cutler
Service Manager
Feb 14, 2025
WARNING*******Purchased certified pre owned vehicle
WARNING*******Purchased certified pre owned vehicle within short time of having car issues occurred. Took to another Acura dealership that stated there were several problems. Trying to get this corrected by Acura of Berlin and Rachel will not call back. I have left 4 messages. The one person that did call back was rude would not listen ,unprofessional kept interrupting me and then hung up on me. I have a video and voicemail from another Northeast Acura dealership stating what needs to be fixed. I was told by Acura of Berlin that sometimes dealerships over exaggerate to get more money wow just blows my mind! Stand behind your products you sell!! Consider this before you purchase any car from Acura of Berlin dealership as they do not stand behind their vehicles they sell!!!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 28, 2025
I was very happy with the service and people working
I was very happy with the service and people working around my car Thank you very much
Dec 27, 2024
Not professional at all.
Not professional at all. Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting several complaints working on my suv and he was sorry. And he was going to have another worker look into my suv . Jonathan calls to state the worker left stuff loose when replacing the parts. Then they kept it for 3 days more and tells me everything fix no noises etc. my suv sounds the same as to when I brought it to them. And drive worst then when I brought it to Acura .On top of the manger Racheal who is very unpleasant and snotty. After I told her I will leave a bad review she says do what I need to do. She is very unprofessional warning be aware of the sloppiness here at the Acura in Berlin!!!!! Not satisfied at all on top of they don’t want to refund you. For there poor work that wasn’t done correctly… who has the time to keep going back to the dealership and waiting for hours when there supposed to get it right the first time as there signs posted says!!!!

Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Deven Selander
Parts Advisor
Dec 12, 2024
Claudia made the entire process easy and seamless.
Claudia made the entire process easy and seamless. Happy to recommend to anyone looking for a new Acura
Aug 20, 2024
Excellent customer service … everyone at Acura is GREAT !
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .
Sales

Jim Pompei
Product Specialist

Claudia Dijmarescu
Product Specialist

Christian Rich
BDC Specialist

Leonard Pascual
Sales Consultant

Navaraj Sankar
Sales Consultant

Gage Heiss
Merchandiser

Keith Davis
Service Advisor
Feb 14, 2025
Keith was great.
Keith was great...friendly, professional and business-like. He's an asset to your dealership.
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 28, 2025
I was very happy with the service and people working
I was very happy with the service and people working around my car Thank you very much
Jan 17, 2025
Great Customer Service.
Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..
Jan 05, 2025
The service department was professional , courteous, and
The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

Tom Suchojad
Finance Manager
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 21, 2025
Professional staff and more than willing to work with us
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease

Jim Pompei
Product Specialist
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 14, 2025
It was a great experience as it has been over the last 4
It was a great experience as it has been over the last 4 cars we have gotten here.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 24, 2025
Great sales - Jim Pompei - thank you for your
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.

Jonathan Roath
Service Advisor
Feb 09, 2025
Acura Berlin is my dealer for my cars services.
Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work!
Jan 31, 2025
They handled my car very well and informed me on more
They handled my car very well and informed me on more information about my car I did not know
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 24, 2025
They did a Good job.
They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks
Jan 17, 2025
I received excellent service and The staff explained to
I received excellent service and The staff explained to me thoroughly with the issue with my car was.

Brandon Hines
General Sales Manager
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 20, 2025
Outstanding on everything.
Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease.
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Claudia Dijmarescu
Product Specialist
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Dec 31, 2024
They’re the best!
They’re the best! Everyone was very helpful and professional. Jim is great! Very funny, knowledgeable and goes above and beyond to make sure you get exactly what you want!

Matthew Roy
Cashier/Appointment Coordinator
Jan 05, 2025
The service department was professional , courteous, and
The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.
Jan 01, 2025
Great service, stayed within the advised timeframe, very
Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership
Dec 31, 2024
Was told one thing and my husband was told another.
Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out
Dec 28, 2024
Hydrated for my car while it was being serviced and the
Hydrated for my car while it was being serviced and the estimated time was spot on!
Dec 07, 2024
Brian was very helpful , but my car still isn’t fix.
Brian was very helpful , but my car still isn’t fix. I came for you guys to find out what is going on and I didn’t get an answer. Also after leaving my car got worse .

Lucius Ulett
Sales Manager
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease
Jan 18, 2025
Didn’t keep us updated on the process at all.
Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend.
Jan 07, 2025
I haven’t purchased a car in 9 years and wasn’t sure what
I haven’t purchased a car in 9 years and wasn’t sure what to expect, but Acura of Berlin was the best experience I can recall!

Javier Rivera
Parts Specialist
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.
Sep 22, 2024
Acura of Berlin is hands down the best dealership in the
Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin.
Sep 15, 2024
I’ve been servicing my car with Keith Davis since I
I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend .
Sep 14, 2024
Jonathan was amazing.
Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out -

Eric Diaz
General Manager
Jan 31, 2025
They handled my car very well and informed me on more
They handled my car very well and informed me on more information about my car I did not know
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Dec 18, 2024
Had no issues all went well and smooth great service cold
Had no issues all went well and smooth great service cold waters l Thanks guys
Dec 03, 2024
Eric is focused on solutions and an expert in his field!
Eric is focused on solutions and an expert in his field! Highly recommended. David Medeiros
Nov 11, 2024
Brandon, Jim & Claudia were extremely helpful with my car
Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service.

Steve Hooker
Parts Manager
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.
Aug 20, 2024
Excellent customer service … everyone at Acura is GREAT !
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .
Jul 30, 2024
Buying a vehicle was a great experience, simple, fast,
Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure.
Apr 17, 2024
Keith has been helping me with repairs for my car
Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me.
Nov 02, 2023
Jessica help me so much honestly she really helped me in
Jessica help me so much honestly she really helped me in a time of need

Christian Rich
BDC Specialist
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 21, 2025
Professional staff and more than willing to work with us
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.

Leonard Pascual
Sales Consultant
Feb 06, 2025
I felt anxious about making such a large purchase.
I felt anxious about making such a large purchase. Leo made the process easier. He was friendly and polite. The overall experience was great!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 23, 2025
Had 1oclock appt but had to wait 30 minute to be seen.
Had 1oclock appt but had to wait 30 minute to be seen.Leo was not there,wife was in labor..That was ok
Jan 15, 2025
Very professional, knowledgeable and courtious staff,
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle.

Brian Roush
Service Advisor
Feb 14, 2025
Clean facility.
Clean facility. Prompt Service. Friendly staff. Have been coming to Acura of Berlin for years.
Feb 09, 2025
Brian was courteous, friendly, called and explained the
Brian was courteous, friendly, called and explained the issues, and the fixes. He's an asset to the dealership.
Jan 31, 2025
Dealer completed both recalls on MDX without difficulty
Dealer completed both recalls on MDX without difficulty and were very professional. Very easy process.
Jan 24, 2025
Great sales - Jim Pompei - thank you for your
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work.
Jan 22, 2025
Great service and very professional.
Great service and very professional. The dealership was very professional and it’s design and layout.

Navaraj Sankar
Sales Consultant
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.
Jan 20, 2025
Outstanding dealership.
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease
Jan 02, 2025
Everyone is very helpful and friendly.
Everyone is very helpful and friendly. It was a smooth and pleasant experience I would do business there again.

Rachel Cutler
Service Manager
Feb 14, 2025
WARNING*******Purchased certified pre owned vehicle
WARNING*******Purchased certified pre owned vehicle within short time of having car issues occurred. Took to another Acura dealership that stated there were several problems. Trying to get this corrected by Acura of Berlin and Rachel will not call back. I have left 4 messages. The one person that did call back was rude would not listen ,unprofessional kept interrupting me and then hung up on me. I have a video and voicemail from another Northeast Acura dealership stating what needs to be fixed. I was told by Acura of Berlin that sometimes dealerships over exaggerate to get more money wow just blows my mind! Stand behind your products you sell!! Consider this before you purchase any car from Acura of Berlin dealership as they do not stand behind their vehicles they sell!!!
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 28, 2025
I was very happy with the service and people working
I was very happy with the service and people working around my car Thank you very much
Dec 27, 2024
Not professional at all.
Not professional at all. Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting several complaints working on my suv and he was sorry. And he was going to have another worker look into my suv . Jonathan calls to state the worker left stuff loose when replacing the parts. Then they kept it for 3 days more and tells me everything fix no noises etc. my suv sounds the same as to when I brought it to them. And drive worst then when I brought it to Acura .On top of the manger Racheal who is very unpleasant and snotty. After I told her I will leave a bad review she says do what I need to do. She is very unprofessional warning be aware of the sloppiness here at the Acura in Berlin!!!!! Not satisfied at all on top of they don’t want to refund you. For there poor work that wasn’t done correctly… who has the time to keep going back to the dealership and waiting for hours when there supposed to get it right the first time as there signs posted says!!!!

Gage Heiss
Merchandiser
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 27, 2025
The dealership was professional, efficient, personable,
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin.

Deven Selander
Parts Advisor
Dec 12, 2024
Claudia made the entire process easy and seamless.
Claudia made the entire process easy and seamless. Happy to recommend to anyone looking for a new Acura
Aug 20, 2024
Excellent customer service … everyone at Acura is GREAT !
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating .
Service

Keith Davis
Service Advisor

Jonathan Roath
Service Advisor

Matthew Roy
Cashier/Appointment Coordinator

Brian Roush
Service Advisor

Rachel Cutler
Service Manager

Keith Davis
Service Advisor
Feb 14, 2025
Keith was great.
Keith was great...friendly, professional and business-like. He's an asset to your dealership.
Jan 31, 2025
There was little waiting for my service appt.
There was little waiting for my service appt.,and my service was completed in a timely manner. Overall a pleasant experience.
Jan 28, 2025
I was very happy with the service and people working
I was very happy with the service and people working around my car Thank you very much
Jan 17, 2025
Great Customer Service.
Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck..
Jan 05, 2025
The service department was professional , courteous, and
The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work.

Tom Suchojad
Finance Manager
Feb 15, 2025
The car was as described online, the sales team did not
The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again.
Feb 11, 2025
I must say that Acura of Berlin is very welcoming!
I must say that Acura of Berlin is very welcoming! It was my first time stepping in this dealership and it was very clean. It was my first time even considering the Acura brand. The hospitality and guest experience was extremely amazing. Lucius Ulett went above and beyond to really help me look for something that would suit my everyday needs. He listened to what I wanted and helped me to reach where I wanted to be payment wise as well. Jim Pompei was super helpful in walking me through everything in terms of what Acura is all about and the benefits to owning an Acura. It was my first time leasing/purchasing a car so there was a lot of information I had to take in. Tom Suchojad did walk me through the financial aspect and answered any and all questions that I had. He took his time and didn't make me feel rushed. He made it a lot more comfortable for me and made me feel happy with my overall decision in the end. I appreciated all the support from these professionals as they went above and beyond to make me feel comfortable and make car buying a breeze!
Feb 10, 2025
I am very pleased with my experience thus far!
I am very pleased with my experience thus far! Great team and everyone I interacted with made me feel welcomed with no pressure or annoying sales pitches!
Jan 21, 2025
Professional staff and more than willing to work with us
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable.