COVID-19 Response & Updates
The Acura of Berlin showroom is now open and you can still purchase a vehicle 100% online. The Service Department is open – appointments can be made by phone or online.
Executive Auto Group takes great pride in taking care of our customers and employees. We will continue that tradition in these times of uncertainty with the Coronavirus (COVID-19). Acura of Berlin is taking Coronavirus and disease prevention very seriously – the dealership is consistently following the up-to-date recommendations from the Center for Disease Control (CDC) and the state.
In order to continue to serve you, Executive Auto Group is proud to now be offering vehicle service right from the comfort of your home. Our expert team will pick up and drop off your vehicle at your convenience for all of your service needs. For special coupons and service deals, you can visit our specials page.
In addition, Executive Auto Group would like to express our gratitude for those on the front lines dealing with Coronavirus (COVID-19) by offering deeply discounted service specials specifically for First Responders and Community Heroes. First Responders and Community Heroes include anyone who is called to work on the front lines during this crisis, including but not limited to; Nurses, Police Officers, Doctors, Grocery Store Workers, EMTs, Pharmacy Workers, Medical Professionals, Delivery Workers, and Gas Station Attendants.
If you have any further questions, please feel free to contact us. We look forward to serving you again in the near future.
The Executive Auto Group Family
Coronavirus Frequently Asked Questions
Acura of Berlin is dedicated to providing you with the best experience possible, and it is our goal to be as transparent and honest as always during this challenging time. Here are answers to Frequently Asked Questions about Acura of Berlin and our response to Coronavirus.
Are you still open for business?
We are! Our showrooms are now open, but all vehicles and resources are also still available online. You can complete 100% of your vehicle purchase remotely. Our Service Center is open Mon-Fri 7:00 am to 5:30 pm and Sat 7:00 am to 2:00 pm. We’re also offering complimentary vehicle pickup and delivery for both sales and service.
What is Acura of Berlin doing to combat the spread of Coronavirus?
Acura of Berlin employees have been following CDC and state guidelines for handwashing and social distancing. We’ve also implemented a “no handshake” policy during vehicle pickup and delivery. All vehicles and surfaces are regularly cleaned and disinfected, and the dealership is cleaned professionally. We’re doing everything we can to prevent the spread of disease.
Can I purchase a vehicle without visiting the dealership?
Absolutely! You can complete 100% of your vehicle purchase online. Our website has comprehensive photo galleries of our vehicles. You can even apply for financing online. If you would like a test drive, we will bring a demo vehicle to you, cleaned and disinfected. We’ll also deliver the vehicle to you once the transaction is complete.
How are vehicle trades working?
We are able to pick up vehicles or accept them at our dealership for curbside dropoff with an appointment.
Can I get my vehicle serviced without visiting the dealership?
Our Service Department is open Mon-Fri 7:00 am to 5:30 pm and Sat 7:00 am to 2:00 pm. Appointments can be made on our website or over the phone, and a member of our service team will pick up your vehicle and drop it off after the service is completed.
I’d like to test drive a vehicle before I purchase it. Is there a way to do that?
Yes, you can schedule a test drive, and one of our knowledgeable product specialists will bring you a cleaned and disinfected demo vehicle to try. They’ll be able to answer all your questions, so you can make the best decision.