Certified Pre-Owned Benefits



Every owner of an Acura Certified Pre-Owned Vehicle is entitled to a free membership of Acura Owners - the official online source for service reminders and other owner information, services and parts. Acura Owners offers valuable services and personalized information about your vehicle.

PROGRAM BENEFITS:

  • View service records
  • Receive service reminders
  • Schedule service
  • Get operation, roadside and appearance care tips
  • Buy parts and accessories
  • Receive special offers

Click to find out more information and register for Acura Owners


Roadside AssistanceRoadside Assistance At Your Beck And Call.

(During the 12-month/12,000 mile limited warranty period)

Acura Certified Pre-Owned Vehicles are covered by an extensive Roadside Assistance program. Service is available 24 hours a day, 365 days a year, anywhere in the U.S. or Canada.

The Roadside Assistance program covers emergency fuel delivery, battery jump start, emergency lockout assistance, flat tire change (with good spare), and if the vehicle is mechanically disabled, emergency towing to the nearest Acura dealership or qualified repair facility (Emergency towing will be provided for covered component failure anytime during the 7-year/100,000 mile Powertrain Limited Warranty period). Service is on a "sign and drive" basis at no cost to you (up to $100 per disablement).

ADDITIONAL PROGRAM BENEFITS:

  • Computerized trip routing and map services
  • Trip interruption benefits
  • Rental reimbursement benefits
  • Hotel privileges directory
  • 24-hour Acura Dealer Locator

Concierge ServicesServices To Make Your Life More Manageable.

Acura Concierge Service provides a package of useful services for your security and convenience during the 12-month/12,000 mile limited warranty period.

Call 1-800-594-8500 for all services below:

URGENT MESSAGE RELAY
In case of an emergency, we will communicate up to three urgent messages on your behalf.
EMERGENCY AIRLINE TICKETING ASSISTANCE
If your Acura is disabled, we will assist you in determining available flights and specific airfares, as well as arranging in the delivery of airline tickets.
SPECIAL EMERGENCY SERVICE
We can notify police of an emergency, assist in making travel arrangements that require special accommodations, or arrange for the delivery of emergency cash from Western Union® (subject to your personal credit).
24-HOUR WEATHER INFORMATION
This information is available at any time should you need to find out about weather conditions anywhere in the United States.
INSURANCE CLAIMS ASSISTANCE
In the event of an accident, we can contact an insurance claims adjuster to aid in expediting your claim.
AUTO GLASS REPLACEMENT REFERRAL
If you need emergency replacement of auto glass, we will direct you to a nearby authorized replacement facility or arrange for on-site installation.
SHIPMENT OF PERSONAL REPLACEMENT ITEMS
Acura Concierge Service can arrange for the emergency shipment of personal items, such as medications, eyeglasses or a passport.

                                                                                                                                                                          

Warranty 
Coverage That Brings Confidence.

Each vehicle is reconditioned, inside and out, to create a certified luxury ownership experience. All vehicles are under six years old with less than 80,000 miles and have a 12-month/12,000 mile Certified Limited Warranty. Each vehicle must also pass a 182-point vehicle inspection and is covered by an extensive Roadside Assistance program.

WARRANTY COVERAGE
Acura will repair or replace any covered part that is defective in material or workmanship under normal use.
All repairs or replacements under this warranty will be made free of charge with no deductible.
See your dealer for full program details.
The repaired or replaced parts are covered until the Acura Certified Pre-Owned Limited Warranty expires.

START OF COVERAGE
12-month/12,000 mile Limited Warranty extends the new car non-powertrain coverage by 12-month/12,000 miles (whichever         comes first) and starts after new car warranty expires.
The 7-year/100,000 mile Powertrain Limited Warranty starts from original date of new car warranty registration.

ADDITIONAL WARRANTY BENEFITS
(During the 12-month/12,000 mile limited warranty period)
24-hour toll-free Roadside Assistance (valid in U.S. and Canada)
24-hour emergency towing services
Computerized trip routing map services
Emergency fuel delivery
Emergency lock-out service
24-hour Acura dealer locator
Trip-Interruption Benefits
Acura Concierge service (hotel referrals, trip planning, urgent message relay, etc.)

Extended Warranty
AN EXTENSIVE SERVICE CONTRACT FOR THE ULTIMATE PEACE OF MIND.

The optional Acura Care® Certified Additional Coverage provides the highest level of customer protection available. Owners should inquire about additional coverage at the time of purchase or lease of the Certified Pre-Owned Vehicle.

ELIGIBLE VEHICLES
All Acura Certified Pre-Owned Vehicles.

HIGHLIGHTS INCLUDE
One program extends the non-powertrain equipment coverage for a total of 7 years, 100,000 miles from the date the vehicle was sold as new. Or you can increase your confidence interval further and extend both powertrain and non-powertrain coverage for a total of 8 years, 100,000 miles or even 8 years, 120,000 miles. See dealer for details.
Extends coverage provided in the Acura 12-month/12,000 mile limited warranty.
Acura Care® Certified Additional Coverage is transferable.
Acura Care® Certified Additional Coverage can ONLY be purchased from the dealership at the time the Acura Certified Pre-Owned Vehicle is purchased or leased.
Acura Customer Care Benefits after 12-month/12,000 mile limited warranty period (see Program Benefits).

 

Certification
Every Acura Certified Pre-Owned Vehicle must pass a rigorously comprehensive 182-point inspection.

Each vehicle is reconditioned, inside and out, to create a certified luxury ownership experience. All vehicles are under six years old with less than 80,000 miles and have a 12-month/12,000 mile Certified Limited Warranty. Each vehicle must also pass a 182-point vehicle inspection and is covered by an extensive Roadside Assistance program.

The 182-point Inspection  

 
 

 
 

Every vehicle must pass stringent measures before it can become a Certified Pre-Owned Acura. Only well-maintained, late-model Acura vehicles are considered, and each one must pass a comprehensive 182-point inspection and a Vehicle History Report review. Virtually every mechanical system-from the engine to the door locks-is checked and serviced to meet precise specifications, and a thorough appearance inspection scrutinizes fit and finish-inside and out-to ensure that every vehicle upholds the luxury and sophistication of the Acura name. The Acura Dealership technicians also inspect all placements of the Vehicle Identification Number to ensure that the VIN plates match. In addition, the VIN is researched for open service campaigns.

A COMPLETE VEHICLE DOSSIER IN EVERY GLOVE BOX
Each Certified Pre-Owned vehicle comes with a full set of required manuals and documentation. Our inspection checklist ensures each manual is placed in the glove box or provided at delivery.

    Owner's Manual
    New Car Warranty Manual
    Certified Warranty booklet
    Vehicle History Report (full history/title check report)
    Copy of 182-point inspection checklist (once completed)
    Radio security code
    Navigation code (if applicable)
    Maintenance Journal